GOVERNMENT OPERATIONS CONSULTANT I - 64007492
About The Position
The Division of Medical Quality Assurance, Background Screening Unit is seeking a qualified applicant who has experience with customer service and unit internal and external department correspondence. This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment sponsorship (this includes Stem OPT and/or Form I-983). To ensure honesty, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.
Requirements
- Proficiency with standard office software such as Microsoft Outlook, Word, and Excel.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks.
- Basic data entry and record‑keeping skills.
- Ability to work independently and as part of a team.
- Must be willing to physically come into the office to perform job duties.
- Ability to learn and communicate effectively, orally and in writing, in English.
Nice To Haves
- Experience with customer service.
- Experience with unit internal and external department correspondence.
Responsibilities
- Answering phone calls and providing information to applicants/licensees.
- Replying to general emails.
- Document intake and processing.
- Handling communications and documents received via fax.
- Processing mail.
- Perform other related work as required.
Benefits
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
