Government Guaranteed Loan Processor & Closer II

Arizona Financial Credit Union•Phoenix, AZ

1d•Hybrid

About The Position

The Government Guaranteed Loan Processor & Closer II coordinates the processing and closing of government-guaranteed loans, working with members, lenders, sales agents, escrow companies, and internal teams. The role analyzes business loan structures to determine due diligence based on risk, policy, and regulatory guidelines, and ensures loans are documented and funded in accordance with credit approvals or purchase contracts. It supports an excellent internal and external member experience while meeting Credit Union, SBA, USDA, and other applicable compliance requirements. The position prepares and reviews loan documentation, obtains required reports and approvals, coordinates closing and funding, verifies closing conditions, and ensures loan files and data are complete and accurate. It also collaborates with servicing, portfolio management, loan officers, credit officers, and other partners, helps resolve member inquiries, supports audits, and coaches internal business partners on government-guaranteed lending processes. Work is performed with occasional supervision, with other duties as assigned.

Requirements

High school diploma or GED.
Five years of experience processing or closing SBA loans, or three years of experience supporting a volume of 3–5 SBA loan closings per month.
Proficient knowledge of SBA lending and SOP, compliance, and documentation regulations.
Knowledge of LaserPro for loan documentation preparation.
Professional written and verbal communication, problem-solving, and advanced interpersonal skills.
Ability to produce quality work within tight time frames while managing multiple assignments.
Exceptional attention to detail.
Ability to work on core processing systems (JHA) and department-specific processing systems (Sageworks/LaserPro).
Knowledge of Microsoft Office and Excel.
Strong work ethic, ability to prioritize and adapt to changing deadlines, and desire to work as part of a team.
Strong knowledge of conventional, SBA 7(a), and SBA 504 loan programs, policies, and procedures.

Nice To Haves

Bachelor’s degree or equivalent industry experience.

Responsibilities

Apply knowledge of government-guaranteed loan documentation, legal and regulatory requirements, policies, and procedures.
Review loan approvals and identify borrower, collateral, guarantor, loan-structure, and due-diligence requirements; prepare an SBA Master Needs List.
Ensure good-faith deposits are received and proof is uploaded to the loan origination system.
Determine compliance requirements, including CIP, BSA, ECOA, and OFAC, and obtain appropriate approvals.
Communicate proactively with borrowers, sales, credit, external partners, and vendors to meet closing deadlines and expectations.
Order and review third-party reports, including title commitments, flood certifications, certificates of good standing, UCC searches, site visits, tax, lien and judgment searches, tax transcripts, CAIVRS, and other required reports.
Prepare loan closing documentation using the loan documentation system.
Work with CDC to obtain debenture funding for 504 loans.
Collaborate with Government Guaranteed Servicing to ensure loans are boarded accurately and in accordance with loan approvals.
Collaborate with Portfolio Managers on changes in terms for existing loans.
Determine whether underwriting approval conditions have been satisfied, resolve discrepancies, and escalate questions or disputes as appropriate.
Determine closing-date expectations and inform sales and credit of obstacles that could affect member expectations.
Clear liens and credit approval conditions before closing to mitigate risk.
Coordinate closings with internal and external attorneys, title companies, members, and loan officers, as applicable.
Prepare loan funding and disbursement packages by reviewing settlement statements and balancing disbursements with escrow or title.
Direct disbursement of loan proceeds, including funds held back for construction.
Submit loan files for pre-close review and resolve identified discrepancies before closing.
Review loan presentations for correct coding for portfolio and regulatory reporting, including loan purpose and collateral type.
Monitor and update pipeline reports to meet internal service-level agreements.
Process Adverse Actions requests.
Review executed loan documents for signatures, dates, and other relevant information before funding, and verify closing conditions are met.
Obtain SBA approvals through ETRAN.
Collaborate with Loan Officers and/or Portfolio Managers to draft 327 Actions to the SBA.
Organize electronic files according to system standards, maintain knowledge of the loan origination system, enter applicable ticklers before boarding, and collect trailing post-close documents.
Ensure all items are filed in the centralized documentation system and loan packages are complete and sent to the vault.
Enter data and maintain data integrity and accuracy in the commercial loan origination system.
Stay current with and apply credit policy, SBA SOP rules and regulations, and procedures to mitigate risk, protect the loan guaranty, and support a low PARRiS score.
Coach internal business partners on government-guaranteed lending loan processes.
Assist with member inquiries and ensure timely, appropriate resolution.
Maintain working knowledge of required SBA and USDA SOPs and credit policies and procedures and apply them to transactions.
Assist and collaborate with the credit officer during OCRM oversight audits.
Perform other duties as assigned.