Government Guaranteed Loan Processor & Closer II

Arizona Financial Credit Union•Phoenix, AZ

19h•Hybrid

About The Position

The Government Guaranteed Loan Processor & Closer II coordinates with members, lenders, sales agents, escrow companies, and internal teams to process and close business loans accurately, efficiently, and on time in accordance with Credit Union, SBA, USDA, and regulatory requirements. The role analyzes loan structures and determines due diligence requirements based on risk, policy, and regulations, ensuring loans are documented and funded according to credit approvals or purchase contracts. It also supports a strong internal and external member experience while meeting compliance requirements. The position manages loan files from approval through closing and funding, including obtaining approvals, ordering and reviewing third-party reports, preparing documentation, clearing closing conditions, coordinating with stakeholders, and confirming executed documents and funding requirements. It maintains accurate loan data and records, supports post-close processing and audits, and helps internal business partners understand government-guaranteed lending processes. Employees may work from home in a hybrid environment, provided they have business-operational internet and a dedicated workspace.

Requirements

High school diploma or GED and either five years of experience processing or closing SBA loans, or three years of experience supporting a volume of 3–5 SBA loan closings per month.
Proficient knowledge of SBA lending and SOP, compliance requirements, and documentation regulations.
Knowledge of LaserPro for loan documentation preparation.
Professional written and verbal communication, problem-solving, and advanced interpersonal skills.
Ability to produce quality work within tight time frames while managing multiple assignments.
Exceptional attention to detail.
Ability to work with core processing systems (JHA) and department-specific processing systems (Sageworks and LaserPro).
Knowledge of Microsoft Office and Excel.
Strong work ethic, ability to prioritize and adapt to changing deadlines, and ability to work as part of a team.
Strong knowledge of conventional, SBA 7(a), and SBA 504 loan programs, policies, and procedures.

Nice To Haves

Bachelor’s degree or equivalent industry experience.

Responsibilities

Review loan approvals to identify borrower, collateral, guarantor, loan-structure, and due-diligence requirements, and prepare an SBA Master Needs List.
Ensure good-faith deposits are received and proof is uploaded to the loan origination system.
Determine compliance requirements and obtain appropriate approvals, including requirements related to CIP, BSA, ECOA, and OFAC.
Communicate proactively with borrowers, sales, credit, external partners, and third-party vendors to meet closing deadlines and expectations.
Order and review third-party reports, including title commitments, flood certifications, certificates of good standing, UCC searches, site visits, tax, lien and judgment searches, tax transcripts, and CAIVRS, as needed.
Prepare loan closing documentation using the loan documentation system.
Work with CDCs to obtain debenture funding for 504 loans.
Coordinate with Government Guaranteed Servicing to ensure loans are boarded accurately and according to approval.
Collaborate with Portfolio Managers on changes in terms for existing loans.
Determine when underwriting approval conditions are satisfied, resolve discrepancies, and escalate questions or disputes as appropriate.
Set closing-date expectations and advise sales and credit of obstacles that could affect borrower expectations.
Mitigate risk by clearing liens and credit-approval conditions before closing.
Coordinate closings with internal and external attorneys, title companies, members, and loan officers, as applicable.
Prepare funding and disbursement packages by reviewing settlement statements and balancing loan disbursements with escrow or title.
Provide direction for disbursement of loan proceeds and funds held back for construction.
Submit loan files for pre-close review and resolve identified discrepancies before closing.
Review loan presentations for correct coding for portfolio and regulatory reporting, including loan purpose and collateral type.
Monitor and update the pipeline report to manage workload and meet internal SLAs.
Process Adverse Actions requests.
Review executed loan documents for signatures, dates, and other relevant information before funding, and verify closing conditions are met.
Obtain SBA approvals through ETRAN and collaborate with Loan Officers or Portfolio Managers to draft 327 Actions to the SBA.
Organize electronic files according to system standards, use the loan origination system, enter applicable ticklers before boarding, and collect trailing post-close documents.
Ensure items are filed in the centralized documentation system, data is entered accurately, and loan packages are complete and sent to the vault.
Stay current with and apply credit policy, SBA SOP rules and regulations, and procedures to mitigate risk, protect the loan guaranty, and support a low PARRiS score.
Coach internal business partners on government-guaranteed lending loan processes.
Assist with member inquiries and ensure appropriate, timely resolution.
Assist and collaborate with the credit officer during OCRM oversight audits.
Perform all responsibilities with occasional supervision and complete additional duties as assigned.