Government Collection Specialist - 11.02.2026 CF
About The Position
CBE Companies, a global provider of contact center services, has an immediate need for a Government Collection Specialist for our class starting on Monday, November 2, 2026. CBE has been providing quality jobs for over 90 years and offers employees excellent starting wages, potential for commissions, excellent benefits including tuition reimbursement and referral bonuses, ongoing training and support, career advancement opportunities, and employee engagement opportunities. CBE offers job seekers easy entry, development opportunities, and growth options, providing best-in-class training and development for both experienced professionals and those with limited experience. The company focuses on personal and professional growth, aiming to develop employees into leaders and provide transferrable skills and unlimited opportunities for professional success in various fields. CBE helps job seekers discover, develop, and define their careers.
Requirements
- U.S. Citizenship or 3-year legal residence
- High school or GED
- Motivated
- Engaged
- Disciplined
- Personable
- Competitive
- Problem solver
- Eager
- Outgoing
- Reliable
- Effective Communicator
- Must hit productivity, schedule adherence, and quality expectations
Nice To Haves
- Emphasis placed on effective listening skills
- Solution-driven mindset
- Complete and accurate documentation of the phone call
- Providing excellent customer service
Responsibilities
- Provide excellent customer service to all consumers and third parties on both inbound and outbound calls.
- Handle between 100-150 calls per day in a call center environment.
- Be a problem-solver and work with consumers to come to a resolution on their account.
- Utilize a call flow that guides you through your calls.
- Locate consumer contact information.
- Positively and efficiently implement changes required by the client.
- Review statistics sent by management to ensure job requirements are being met.
- Work with CBE’s management team on personal growth and positively execute on areas of improvement and opportunity.
- Work in a positive and collaborative manner with co-workers.
Benefits
- Excellent starting wage
- Potential for commissions
- Tuition reimbursement
- Referral bonuses
- Ongoing training & support
- Career culture with many opportunities for advancement
- Employee engagement opportunities include community outreach
- Background checks and drug testing required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
