Government Collection Specialist - 07.06.2026 CF
About The Position
CBE Companies, a global provider of contact center services, has an immediate need for a Government Collection Specialist for our class starting on Monday, July 6th, 2026. CBE has been providing quality jobs for over 90 years and offers employees an excellent starting wage plus performance-based, uncapped commission plan, excellent benefits including tuition reimbursement and referral bonuses, ongoing training & support, and career advancement opportunities. CBE prides itself on a diverse and inclusive corporate culture and welcomes both experienced professionals and those with limited experience but an eagerness to learn, providing best-in-class training and development. The company focuses on personal and professional growth, aiming to develop employees into leaders and provide transferrable skills and unlimited opportunities for professional success in various fields. CBE's purpose and mission is to connect people to solutions.
Requirements
- Motivated
- Engaged
- Disciplined
- Personable
- Competitive
- Problem solver
- Eager
- Outgoing
- Reliable
- Effective Communicator
- U.S. Citizenship or 3-year legal residence
- Background check and drug testing required.
Nice To Haves
- Emphasis placed on effective listening skills
- Solution-driven mindset
- Complete and accurate documentation of the phone call
- Providing excellent customer service
Responsibilities
- Provide excellent customer service to all consumers and third parties on both inbound and outbound calls.
- Handle between 100-150 calls per day.
- Be a problem-solver and work with consumers to come to a resolution on their account.
- Utilize a call flow that guides you through your calls.
- Locate consumer contact information.
- Positively and efficiently implement changes required by the client.
- Review statistics that are sent by management to ensure job requirements are being met.
- Work with CBE’s management team on your personal growth and positively execute on areas of improvement and opportunity.
- Work in a positive and collaborative manner with co-workers.
Benefits
- Excellent starting wage
- Performance-based, uncapped commission plan
- Tuition reimbursement
- Referral bonuses
- Ongoing training & support
- Career culture with many opportunities for advancement
- Employee engagement opportunities include community outreach
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
