Customer Service/Collection Agent - HVC 07.13.2026 CF
LocateSmarter•Cedar Falls, IA
•Onsite
About The Position
As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment. CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you).
Requirements
- At least 18 years of age
- High School Diploma or GED
- 9+ months of work history (customer service experience preferred)
- Computer and typing skills required
- Excellent attendance
- Self-starter with great attention to detail
- Customer service mindset
- Strong communication, persuasion, and negotiation skills
- Ability to handle multiple tasks simultaneously
- Strong work ethic
- A competitive spirit, an unrelenting drive to be the best
- Ability to learn new information and integrate processes
Nice To Haves
- Customer service experience preferred
Responsibilities
- Assist consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent.
- Achieve schedule adherence and compliance expectations.
- Meet productivity and call quality standards as set by the company.
- Problem solving skills & ability to recommend solutions.
Benefits
- Competitive Pay
- Benefits
- Commission
- 3 weeks paid training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
