Government Account Manager

Grainger Businesses•Town of Cheektowaga, NY

2d•Hybrid

About The Position

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Requirements

High School Diploma/GED
3+ years direct outside sales experience
Government customer and/or Contracts experience ideal
Knowledge of sales forecasting opportunity management and customer planning
Technological capabilities and understanding to communicate in today's business environment
Ability to bring to close an action, project, resolution or sales with customers
Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization
Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
Ability to be in the field with customers in Buffalo four to five days a week.

Responsibilities

Maximize revenue for designated account package by growing sales within very large existing Government customer accounts in Buffalo, developing new contacts within existing customer accounts at a level consistent with or exceeding company expectations
Understand customer goals and remain alert and responsive to changing customer needs
Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
Responsible for support of managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group and increase sales results.
Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales
Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
Develop and implement account strategies to include regular business reviews for customers to maximize sales
Demonstrate full compliance to company sales and pricing guidelines
Use all resources and technical support available
Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents