Strategic Account Manager - Government

RoncoRochester, NY
Hybrid

About The Position

We’re not just hiring; we are building a world better than we found it, supporting those who serve the common good, assisting those who are most vulnerable, and helping keep our communities safe. To reach this goal, we are seeking a talented Strategic Account Manager - Government for our Rochester, NY territory. In this role, you will be responsible for selling products and/or services to local, state and federal government agencies and providing high-quality customer service.

Requirements

  • Associate’s degree or equivalent relevant work experience.
  • Minimum of 5 years of sales experience with government sales experience preferred.
  • Familiarity with voice and data solutions, including wired and wireless IP communications, video systems, and mass notification solutions.
  • Demonstrated ability to deliver compelling, engaging, informative presentations online and in a public setting with the appropriate tone of voice, body language, and delivery.
  • Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
  • Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
  • Excellent written and verbal communication skills to effectively express ideas and information.
  • Ability to thrive both independently and in a team environment.
  • A high level of commitment to customer satisfaction.
  • Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
  • Ability to follow policies, processes and procedures.
  • Effective use of Microsoft 365 suite of products.
  • Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
  • Maintain product and sales credentials and/or certifications.
  • Maintain a clean driving record.

Nice To Haves

  • government sales experience

Responsibilities

  • Sell products and/or services to government agencies.
  • Generate new customers within the assigned territory.
  • Service and expand the business of the existing customer base.
  • Present technology solutions to customers in professional environments.
  • Conduct walkthroughs and develop scope-of-work documents based on potential installation projects with the assistance of the engineering team.
  • Follow up on sales leads for new and existing customers in a timely and professional manner.
  • Write and submit timely, accurate, and professional bids and bid responses with the assistance of the support team.
  • Respond to requests for information, requests for quotes and requests for proposals.
  • Work closely with Prime and Subcontractors to meet customer expectations.
  • Negotiate terms of agreements with government agencies.
  • Participate in the determination, organization, and selection of product mix based on customers’ needs.
  • Identify and define the scope of work for the proposal process.
  • Understand and interpret construction project specifications.
  • Develop and maintain strong product and industry knowledge, recognizing local industry trends.
  • Keep accurate pipelines via customer relationship management software.
  • Negotiate with suppliers and vendors and determine pricing.
  • Work with management to develop a competitive pricing structure.
  • Work directly with customers on solution value propositions.
  • Determine strategic efforts based on competitive analysis and market trends to maximize sales efforts.
  • Learn various technology solutions and demonstrate those solutions to customers.
  • Attend job-related training, as offered by the Company as well as self-driven learning efforts.
  • Perform other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • HSA
  • FSA
  • Life Insurance
  • Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • a generous 401(k) match
  • nine paid Holidays
  • Sick Pay
  • Paid Time Off
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