Gourmet Food Server - Encore Resort Brunch

Wynn Resorts•Las Vegas, NV

11h•Onsite

About The Position

The Encore Resort Brunch Gourmet Food Server is responsible for delivering an exceptional, personalized dining experience to guests in a vibrant resort brunch setting at Wynn Las Vegas. This role ensures the highest level of service through expert menu knowledge, refined service execution, and attentive guest engagement. The Gourmet Food Server serves as the primary point of contact for guests, managing all aspects of the dining experience while upholding Wynn’s Forbes Five-Star standards and commitment to excellence.

Requirements

High school diploma or equivalent required
2–3+ years of restaurant experience as a food server preferred
Strong background in upscale dining, wine service, or similar hospitality setting
Candidates must be at least 21 years of age
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Customer service-focused mindset
Basic knowledge of food and beverage operations
Must be able to obtain and maintain all required work cards and licenses

Responsibilities

Provide attentive, personalized service to guests throughout the dining experience
Anticipate guest needs and preferences to deliver a seamless and memorable experience
Maintain a polished, professional presence consistent with luxury service expectations
Build rapport with guests to encourage repeat visits and enhance satisfaction
Demonstrate extensive knowledge of food, wine, and beverage offerings
Accurately take and enter food and beverage orders, including modifications and dietary restrictions
Provide expert recommendations based on guest preferences and dining occasion
Clearly communicate menu descriptions, ingredients, and preparation methods
Execute proper sequence of service, including presentation, timing of courses, and table maintenance
Ensure all food and beverages are served with accuracy, proper presentation, and attention to detail
Maintain continuous awareness of table status to coordinate course pacing
Maintain a clean, polished, and organized table throughout the dining experience
Coordinate with bussers and food runners to ensure seamless service flow
Perform pre-bussing and reset elements as needed to maintain table readiness
Ensure all details of the table presentation meet Wynn standards
Address guest concerns promptly, professionally, and with discretion
Partner with management to implement service recovery when necessary
Deliver consistent, high-quality service to all guests, including VIP clientele
Accurately process guest checks and handle all related financial transactions
Upsell menu items, specialty dishes, and beverages to drive revenue
Maintain awareness of sales goals and support department performance
Work closely with hosts, food runners, bussers, and culinary teams to ensure smooth operations
Communicate guest preferences, allergies, and special requests effectively
Participate in pre-shift meetings and team briefings to align on daily priorities
Adhere to Wynn grooming, uniform, and presentation standards at all times
Follow all health, safety, and sanitation regulations
Uphold Wynn’s core values and luxury brand standards in all guest interactions
Execute all duties in accordance with company policies and procedures