Good Neighbor Ambassador

Northeast Ohio Regional Sewer District • Bratenahl, OH

7h

About The Position

The Good Neighbor Ambassador is a temporary, full-time position in the Good Neighbor Ambassador Job Training Program. The two-year assignment requires a 40-hour work week and is designed to prepare participants for long-term career success through hands-on experience, industry-recognized credentials, and educational opportunities. It is a career pathway for developing skills in the wastewater and stormwater industry and is not intended to be a permanent position.

The role provides community benefit services throughout the Sewer District’s service area and represents the District professionally. Ambassadors work on community projects to improve neighborhood vitality, serve as liaisons between the District and community organizations, businesses, and the public, and participate in training, professional development, relationship building, and outreach. They work with District departments to learn its general operations and communicate relevant information to the community, and are assigned to a specific department to provide assistance.

Requirements

• High school diploma from an accredited institution, GED, or state-recognized equivalent.
• No previous experience is required.
• Obtain OSHA 10 certification within one year of being hired.
• Obtain Inspection & Maintenance Certification for Stormwater Control Measures in Ohio within one year of being hired.
• Effective written and verbal communication, organizational, and decision-making skills.
• Ability to perform manual labor and use required tools.
• Knowledge of and comfort working throughout the Sewer District service area.
• Reliability and punctuality in reporting to work as scheduled.
• Interest in career advancement through experience, training, and education.
• Ability to perform physical work involving balancing, bending, climbing, driving, feeling, operating heavy equipment, kneeling or squatting, reaching, sitting, standing, talking, and walking.
• Ability to perform repetitive simple and power grasping with both hands.
• Ability to occasionally push, pull, and lift up to 40 pounds from floor to waist or waist to shoulder.
• Ability to meet visual demands involving accommodation, depth perception, far acuity, and near acuity.
• Ability to withstand very loud noise exposure for 15 minutes or longer on an intermittent basis.
• Ability to work outdoors and in vibration, wet or humid conditions, and at heights.

Nice To Haves

• Valid driver’s license with a driving record that meets the Sewer District’s acceptable guidelines.

Responsibilities

• Provide neighborhood landscaping and cleanup services, including weeding, mowing public property, tree trimming, leaf pickup, litter and graffiti removal, winter snow removal, and delivering informational flyers or completing tasks to aid residents.
• Support community fairs, school fairs, community meetings, and other community efforts.
• Work with community organizers to understand the Good Neighbor Ambassadors’ role and involvement, and ensure quality service.
• Maintain a positive, visible presence in neighborhoods and build proactive relationships with community members and residents.
• Work on special community-based projects, advance community efforts, and collaborate with local organizations to improve long-term perceptions of the community.
• Organize and maintain field equipment.
• Assist Sewer District departments with site management at green infrastructure and stormwater facilities as needed.
• Clean and maintain Sewer District site furnishings and hardscape areas, including sweeping and leaf blowing.
• Use GIS and CMMS applications for data entry, including asset inventories, field notes, and timekeeping.
• Maintain professional and positive relations with internal and external stakeholders and customers.
• Promote the Sewer District through positive representation and communication about its services.
• Participate in internal professional development events and external training to strengthen active listening, communication, collaboration, teamwork, and time-management skills.
• Participate in job-specific training and departmental assignments to develop technical skills, gain practical experience, and explore wastewater and stormwater functions.
• Attend meetings and events required by assignments and demonstrate professionalism, accountability, adaptability, continuous learning, and commitment to the Sewer District’s mission and values.
• Perform other duties of a similar nature as required.

Benefits

• Health insurance coverage
• Retirement planning options through the Ohio Public Employee Retirement System and deferred compensation plans
• Flexible spending accounts
• Employee assistance program
• Free parking at facilities
• Corporate discounts
• Health and wellness program promoting life/work balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED