Golf Shop Assistant (Seasonal)

Omni Hotels & Resorts•Rancho Mirage, CA
•$20 - $20

About The Position

The Golf Shop Assistant supports the Golf Professionals in the Golf Shop and Outside Operations, providing high-quality customer service and keeping the golf shop appealing. The role serves guests, assists with golf shop and course operations, supports merchandise and cash-handling activities, and performs duties related to sales, rentals, tournaments, leagues, and other services as needed.

Requirements

  • Ability to speak, read, write, and understand the primary language or languages used in the workplace.
  • Ability to read and write to facilitate communication.
  • Good verbal and written communication skills.
  • Basic computational ability.
  • Thorough understanding of course rotation and tee-time arrangement.
  • Computer skills, including Microsoft Office 97, Excel, and PowerPoint.
  • Ability to reach, bend, stoop, and lift up to 50 pounds.
  • Ability to travel to other hotel departments in a timely manner.
  • Ability to grasp, write, stand, sit, walk, perform repetitive motions, listen, hear, and see adequately.
  • Ability to work in a standing and mobile position for long periods.
  • Talking and hearing ability for continuous communication with guests, supervisors, and other employees.

Responsibilities

  • Greet customers enthusiastically, using their names when possible.
  • Maintain appropriate conduct in accordance with Omni Hotels standards.
  • Maintain working knowledge of golf operations, including the 36-hole course and practice facility.
  • Provide professional advice, opinions, assistance, and services as required.
  • Perform duties and meet requirements for sales, rentals, tournament golf, leagues, and services as directed by golf leadership.
  • Book starting-time reservations.
  • Promote the resort's interests by providing service to guests.
  • Assist with presentation of the golf shop.
  • Assist the Merchandise Manager with inventory counts.
  • Maintain and balance the daily cash register.
  • Provide a customer-friendly environment.
  • Answer questions related to the resort.
  • Handle player registration.

Benefits

  • Comprehensive training and mentoring
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