Golf Shop Assistant (Seasonal)

Omni Hotels & Spas•Rancho Mirage, CA

About The Position

The Golf Shop Assistant assists Golf Professionals in the Golf Shop and Outside Operations, providing high-quality customer service and keeping the golf shop appealing. The role supports resort guests and golf operations, including a 36-hole course and practice facility.

Requirements

  • Ability to speak, read, write, and understand the primary language or languages used in the workplace.
  • Ability to read and write to facilitate communication.
  • Good verbal and written communication skills.
  • Basic computational ability.
  • Thorough understanding of course rotation and tee-time arrangements.
  • Computer skills, including Microsoft Office 97, Excel, and PowerPoint.
  • Ability to reach, bend, stoop, and lift up to 50 pounds.
  • Ability to reach other hotel departments in a timely manner.
  • Ability to grasp, write, stand, sit, walk, perform repetitive motions, listen, hear, and maintain visual acuity.
  • Ability to work in a standing and mobile position for long periods.
  • Ability to communicate continuously with guests, supervisors, and other employees through talking and hearing.

Responsibilities

  • Greet customers enthusiastically, by name when possible, and maintain appropriate conduct in accordance with Omni Hotels standards.
  • Provide professional advice, opinions, assistance, and services as required.
  • Perform sales, rental, tournament, golf league, and service duties assigned by the Director of Golf, Head Golf Professional, or Assistant Professionals.
  • Book starting-time reservations and handle player registration.
  • Promote the resort’s interests by providing service to guests and answering questions related to the resort.
  • Assist with presenting and maintaining the golf shop.
  • Assist the Merchandise Manager with inventory counts.
  • Maintain and balance the daily cash register.
  • Provide a customer-friendly environment.
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