Golf Shop Assistant II

American Golf Corporation • Carson, CA

6h • $17 - $18

About The Position

The Golf Shop Assistant II supports daily golf shop operations while providing a welcoming and professional experience for members and guests. Building on the responsibilities of a Golf Shop Assistant I, this role handles more complex guest requests, assists with merchandise and inventory management, and supports daily operational procedures. The position also serves as a resource for newer team members and helps maintain efficient golf shop operations.

Requirements

• High school diploma or GED required.
• Experience using POS systems, processing payments, and handling cash transactions.
• Strong communication, organization, and problem-solving skills.
• Ability to handle guest concerns professionally and exercise sound judgment.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to assist with training and supporting other team members.
• Basic computer and mathematical skills.

Nice To Haves

• Previous experience in golf shop operations, retail, hospitality, or a related customer service role.
• Basic knowledge of golf terminology, tee time management, and course operations.

Responsibilities

• Check in players, manage tee time reservations, and assist with scheduling adjustments.
• Operate the Point of Sale (POS) system, process transactions, and maintain accurate payment records.
• Assist with opening and closing procedures, including cash reconciliation and daily reporting.
• Address guest questions, concerns, and service issues, escalating complex matters to management when appropriate.
• Support merchandise sales, inventory tracking, product displays, and restocking.
• Assist with coordinating golf outings, tournaments, and special events.
• Provide guidance and operational support to new or less experienced Golf Shop Assistants.
• Communicate tee time changes, course conditions, and operational updates to guests and team members.
• Maintain a clean, organized, and professional golf shop environment.
• Assist management with daily administrative tasks, reports, and operational needs.
• Follow company policies, cash-handling procedures, and customer service standards.
• Work independently when needed while maintaining communication with golf shop leadership.
• Remain flexible with scheduling to support business needs, including peak periods, weekends, and holidays.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED