Golf Services

Topgolf • Chattanooga, TN

5d

About The Position

Topgolf is hiring hourly team members for Golf Services, a player-facing role focused on delivering a fun, welcoming, and safe experience in a fast-paced venue. Golf Service Associates welcome and assist players with check-in and reservations, explain the venue, gameplay, and current promotions, and help players select suitable golf clubs and equipment. They also keep the venue and retail area clean, organized, and inviting, and follow safety and sanitation standards. Team members are expected to reflect Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. The role involves physical activity throughout the shift, including walking, bending, stooping, and lifting or carrying items weighing up to 50 pounds, such as golf bags with clubs across multiple floor levels. Both part-time and full-time seekers are welcomed; day, night, and weekend shifts are available.

Requirements

• Positive attitude.
• Team-oriented mindset and ability to work collaboratively.
• Strong focus on players and their experience.
• Ability to stay calm and work effectively in a popular, high-volume environment.
• Ability to lift and move items up to 50 pounds, including carrying golf bags with clubs across multiple floor levels.
• Comfort with bending, stooping, carrying, walking, and being on your feet for most of the shift.
• Ability to stay active and maintain pace during long shifts and physically demanding tasks.

Nice To Haves

• Previous experience in hospitality or entertainment.

Responsibilities

• Welcome and assist players with check-in and reservations, providing the information they need to begin their visit.
• Explain venue features, gameplay, and current promotions to help players make the most of their visit.
• Assist players with golf clubs and equipment.
• Keep the venue clean, organized, and inviting, including tidying the retail area and offering helpful guidance and recommendations.
• Follow safety and sanitation standards and keep the guest services area clean, safe, and compliant.
• Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring in interactions with players and fellow team members.

Benefits

• Competitive hourly wages; tips are available for certain positions.
• Health insurance, dental insurance, and vision insurance for qualifying team members.
• 401(k) team member match for qualifying team members.
• Paid time off for qualifying team members.
• Free mental well-being platform for qualifying team members.
• Free game play.
• Discounted food and retail items; the benefits section also advertises half-price food.
• Weekly Playmaker meals.
• Career growth opportunities and promotion from within.
• Day, night, and weekend shifts are available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed