Golf Services

Topgolf • Chattanooga, TN

3d

About The Position

Topgolf is hiring fun-loving, dedicated, and caring team members for hourly Golf Service Associate positions. The role focuses on delivering an excellent player experience in a fast-paced, collaborative entertainment environment. Associates welcome and assist players with check-in and reservations, explain the venue, gameplay, and current promotions, and help players with golf clubs and equipment. They also keep the venue and retail area clean, organized, inviting, and safe, while following sanitation standards and supporting Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.

This is an active role that involves being on your feet for most of the day, walking throughout the shift, performing varied physical tasks, and lifting or carrying items up to 50 pounds, including golf bags with clubs across multiple floor levels. The position may be available on a part-time or full-time basis, with day, night, and weekend shifts.

Requirements

• Positive attitude.
• One-team mentality and ability to work collaboratively.
• Player-focused approach to delivering a positive guest experience.
• Ability to stay calm and thrive in a popular, high-volume environment.
• Ability to lift and move items up to 50 pounds, including carrying golf bags with clubs across multiple floor levels.
• Comfort with bending, stooping, carrying, walking, and being on your feet for most of the day.
• Ability to remain active and keep up the pace during long shifts or tasks requiring endurance.

Nice To Haves

• Previous experience in hospitality or entertainment.

Responsibilities

• Welcome and assist players with check-in and reservations, providing the information they need to begin their visit.
• Provide information about the venue, gameplay, and current promotions to enhance players’ experiences.
• Assist players with golf clubs and equipment.
• Keep the venue clean, organized, and inviting, including tidying the retail area and offering helpful guidance and recommendations.
• Follow safety and sanitation standards and keep the guest services area clean, safe, and compliant.
• Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.

Benefits

• Competitive hourly wages.
• Tips available for certain positions.
• Health insurance for eligible team members.
• Dental insurance for eligible team members.
• Vision insurance for eligible team members.
• 401(k) team member match for eligible team members.
• Paid time off for eligible team members.
• Free mental well-being platform.
• Free game play.
• Discounted food and retail items.
• Weekly Playmaker meals.
• Career growth opportunities and promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed