Golf Pro-Apprentice

Marriott•St. Petersburg, FL

About The Position

The Golf Pro-Apprentice responds to guest requests and questions about the course, arranges services, promotes and sells golf shop merchandise, and teaches individual and group golf lessons in keeping with PGA/LPGA and Marriott standards. The role includes opening and closing the golf shop, collecting golf-related fees, handling cash and deposits, running register closing reports, scheduling tee times, coordinating tee-sheet changes with the starter, golf services, and golf grounds, and ensuring daily tee-sheet totals are accurate. The position also maintains and restocks golf shop merchandise and helps keep golf-related areas clean. The employee follows company policies and quality standards, reports accidents and unsafe conditions, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous guest service. The role requires clear communication, positive working relationships, support for team goals, and use of computers and/or POS systems. Other reasonable duties may be requested by supervisors.

Requirements

Golf Skills license or certification.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.

Responsibilities

Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers.
Answer golfers’ questions about the course.
Promote and sell golf shop merchandise to customers.
Open and close the golf shop daily.
Collect golf-related fees from registered golfers.
Count, prepare, and deposit cash, and run closing reports from registers.
Schedule tee times and communicate tee-sheet changes to the starter, golf services, and golf grounds.
Maintain cleanliness of golf-related areas, including the golf shop, hallways, locker rooms, and common areas.
Total the tee sheet and ensure daily totals are accurate.
Stock, tag, and display merchandise, keeping it neatly arranged and restocked to appropriate levels.
Notify the manager or supervisor of important issues as necessary.
Teach individual and group golf lessons in keeping with PGA/LPGA and Marriott standards.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, use appropriate telephone etiquette, and respond appropriately to employee concerns.
Develop positive working relationships and support the team in reaching common goals.
Comply with quality assurance expectations and standards.
Enter and locate information using computers and/or POS systems.
Perform other reasonable job duties as requested by supervisors.