Golf Associate
About The Position
The Golf Associate welcomes guests, introduces them to the property, checks them in, explains the venue, provides equipment, and answers questions. The role serves alcoholic and non-alcoholic beverages, beer, wine, and ice cream at the golf counter, and assists with retail purchases. It also supports the upkeep, stocking, organization, and cleanliness of the golf shop, courses, restrooms, and related stations. Golf Associates respond professionally to calls and inquiries about the venue, pricing, memberships, and golf-related information; process cash and credit transactions using the POS system; and follow cash-handling and security procedures. They work with teammates to provide a memorable guest experience and help guests with play, course rules, and the PopStroke app. The position works in both indoor and outdoor environments and may include other assigned duties.
Requirements
- Must be available to work weekends and holidays.
- Excellent communication and guest service skills.
- Strong teamwork skills.
- Must be 18 years of age or older.
- Able to stand, walk, bend, crouch, kneel, and reach for long periods.
- Able to lift, carry, push, and pull up to 30 lbs.
Nice To Haves
- Previous guest service, retail, or hospitality experience in a high-volume environment.
- Prior POS system experience.
Responsibilities
- Welcome guests on arrival and acquaint them with the property.
- Explain the venue, check guests in, equip them with tools to play, and answer questions.
- Serve alcoholic and non-alcoholic beverages, beer, wine, and ice cream at the golf counter, and assist with retail purchases.
- Keep the golf shop stocked.
- Remove trash and maintain organization of the golf shop and golf courses.
- Maintain cleanliness of golf courses and golf shop areas, including restrooms, and restock golf shop stations and restrooms.
- Answer calls and inquiries about the venue, pricing, memberships, and other golf-related information professionally and courteously.
- Handle cash and credit transactions accurately, balance cash drawers, use the POS system accurately, and maintain security protocols.
- Collaborate with team members to provide a memorable guest experience.
- Assist guests with play, course rules, and the PopStroke app.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
