Go to Market Program Manager - Platform and Assurance (Remote)

Cisco•Rtp, NC

3d•Remote

About The Position

The Go to Market Program Manager plans, coordinates, and delivers medium-sized Go-to-Market programs that support organizational priorities. The role manages programs throughout their lifecycle, including scope, schedule, resources, governance, communications, risks, issues, interdependencies, change management, readiness, adoption, and outcomes. Initial work will focus on Go-to-Market, Training and Enablement, readiness, and adoption commitments. Over time, the role will also help improve coordination across Product, Go-to-Market, Enablement, Strategy and Planning, and Business Operations. The position partners with cross-functional and technical teams to coordinate work, make priorities and progress visible, and support successful launches and adoption. It uses data, AI-enabled tools, and automation where appropriate to improve planning, reporting, analysis, risk visibility, and decision-making, and recommends improvements to processes, tools, and resources.

Requirements

Bachelor's degree.
7+ years of project or program management experience.
Experience managing projects or programs that require coordinating deliverables across two or more teams or functional areas.
Experience managing project or program schedules, risks, and dependencies.
Experience in one or more of the following: Go-to-Market operations, product operations, Training and Enablement, sales operations, or business operations.
Experience supporting at least one product launch, readiness, enablement, or organizational change initiative.

Nice To Haves

Experience developing project or program plans that define goals, milestones, owners, deliverables, and success measures.
Experience creating playbooks, communications, handoff materials, or enablement resources.
Experience with tools such as Asana, Jira, Salesforce, SharePoint, Airtable, or Power BI.
Experience using AI, automation, analytics, or reporting tools to improve program execution.
PMP or similar certification.

Responsibilities

Coordinate multiple projects, workstreams, and teams in parallel.
Define project scope, plans, schedules, milestones, owners, and success measures.
Manage program schedules, scope, resources, risks, issues, and dependencies.
Establish practical governance and communication routines for program stakeholders.
Provide clear updates on delivery progress, risks, decisions, financial information, and outcomes.
Support change management, readiness, adoption, and maturity activities.
Coordinate Training and Enablement activities, including audience needs, communications, delivery plans, feedback, and adoption measures.
Support Go-to-Market programs from planning through launch, enablement, adoption, and follow-up.
Develop contingency and mitigation plans for resource, timeline, and dependency risks.
Partner with Product, Marketing, Sales, Enablement, Strategy and Planning, Business Operations, Finance, and technical teams.
Use data, AI-enabled tools, and automation to improve planning, reporting, analysis, risk visibility, and decision-making where appropriate.
Evaluate program results and recommend process, tool, or resource improvements.
Help teams prioritize competing work and escalate decisions when needed.
Create repeatable playbooks, processes, and program-management practices.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Paid holidays
Floating holiday for non-exempt employees
Paid birthday day off
Year-end holiday shutdown
Paid personal wellness days
Flexible vacation time off for exempt employees
Paid vacation time for non-exempt employees
Paid sick time
Additional paid time away may be requested for critical or emergency family issues
Optional paid volunteer days
Annual bonuses for non-sales roles, subject to Cisco policies
Employees may be eligible for Cisco restricted stock unit grants