Global Workplace Manager

Sitecore • Manchester, NH

6d • Onsite

About The Position

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction. As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences. Learn more at Sitecore.com

Requirements

• Flexible, enjoy working in a varied role and have a good grasp of customer service.
• Strong interpersonal skills with the ability to build trust and positive relationships across all levels
• Proactive and solutions-oriented, with the ability to identify issues and improve the workplace experience
• Comfortable working in a fast-changing environment and adapting priorities as business needs evolve
• Excellent communication and interpersonal skills
• Good sense of humor
• Strong customer focus
• Team player
• Familiar with Microsoft Office

Nice To Haves

• 1-2 years’ experience in a similar role
• Notary a plus

Responsibilities

• Support local office culture through community moments, office activations, onboarding experiences, celebrations, and employee engagement initiatives, working closely to People Experience and local leaders
• Help bring our values to life through the day-to-day office experience and hybrid environment
• Gather office experience feedback and identify opportunities to improve connection, collaboration, and the overall employee experience
• Coordinating local office improvement projects as needed
• Responding appropriately to office emergencies or urgent issues as they arise and dealing with the consequences
• Liaising with building management for maintenance, security, fire safety
• Maintaining relationships with local businesses including hotels and service providers
• Coordinating maintenance works, cleaning
• Ensuring office meets health and safety requirements
• Remotely support other locations as POC for vacation or illness cover
• Meet & Greet
• Office management & upkeep of meeting rooms
• Ordering catering for internal meetings/events as needed
• Ordering & maintaining office supplies and office refreshments
• Preparing & arranging outgoing post & parcels (including Courier)
• Distribution of incoming mail and packages as appropriate
• Participate in onboarding and offboarding employees and delivering welcome induction
• Managing Security and access controls

Benefits

• multiple health insurance options (medical, dental, and vision coverage)
• a 401(k) retirement plan with company matching contributions
• generous paid time off (vacation/PTO, paid sick leave, and paid holidays, as well as paid volunteer days)
• fully paid parental leave for new parents
• company-paid disability insurance (short-term & long-term coverage) and life insurance
• an Employee Assistance Program supporting employees’ well-being
• a number of voluntary benefits to choose from available upon date of hire

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed