Manager, Workplace Security - Global Workplace Services

Capital One•New York, NY

4d•Hybrid

About The Position

Manager, Workplace Security - Global Workplace Services At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community. That’s why our team is seeking a dynamic and experienced Manager in Workplace Security As a Manager in Workplace Security, you’ll manage the day-to-day operations of physical security incident response for Capital One’s New York City FlatIron campus, Commercial banking HQ in Midtown, NYC and other satellite corporate offices across the North East. You will support the senior manager as a safety and security point of contact, providing advice and solutions that mitigate physical and safety risks for Capital One.

Requirements

Bachelor’s degree or military experience
At least 7 years of corporate security, safety and security operations, law enforcement or combination of equivalent experience
At least 3 years of program or project management experience

Nice To Haves

Certified Protection Professional (CPP) or Physical Security Professional (PSP) Certifications
10+ years of safety and security operations, security consulting, law enforcement leadership experience
10+ years managing safety and security operations across multiple locations

Responsibilities

Manage the day-to-day operations of physical security incident response for Capital One’s New York City FlatIron campus, Commercial banking HQ in Midtown, NYC and other satellite corporate offices across the North East.
Support the senior manager as a safety and security point of contact, providing advice and solutions that mitigate physical and safety risks for Capital One.
Advance customer (internal/external) interfacing, problem-solving and relationship skills required.
Manage security teams, vendors, and contractors, with expertise in security systems, incident response, and risk management.
Engage to communicate effectively with senior leadership, site managers, and external partners.
Lead emerging security challenges.
Coordinate with emergency services and law enforcement.
Plan and organize security programs to enhance safety for our workplace.
Respond to and handle security incidents across area of responsibility.
Collaborate with the Director of Workplace Security to set objectives and lead security operations at regional sites.
Build relationships with executives, site leaders, and cross-functional teams to influence compliance and improve security programs.
Act as liaison between security and local teams to align on site and security objectives.
Conduct security risk assessments and audits at regional locations and address vulnerabilities.
Manage the budget, security vendors, and approve invoices and expenses within your area of responsibility.
Investigate policy violations, misconduct, and criminal activity.
Lead and implement incident management programs and support business continuity during emergencies.
Partner with facilities and workplace services teams to support employee programs and services.
Coordinate safety committees, prepare reports, and supervise mitigation activities.
Lead emergency response and safety training programs.
Provide security support for office projects and vendor coordination.
Ensure alignment with corporate policies and department guidelines.
Build relationships with local law enforcement, fire departments, and emergency teams.
Develop and conduct employee safety and security training programs.
Oversee a safe and secure environment at corporate events.