Global Vice President Sales - Raffles Hotels & Resorts and Fairmont Hotels & Resorts

AccorCorpo•New York, NY

3d•$250,000 - $335,000•Onsite

About The Position

The Global Vice President, Sales is the senior sales leader for Raffles Hotels & Resorts and Fairmont Hotels & Resorts worldwide. The role drives top-line revenue performance and market-share growth across operating and pipeline hotels, carries full P&L accountability for global sales performance, and is accountable for shared sales service goals agreed at brand level. The role leads the global sales organization, including regional Vice Presidents of Sales, the Director of Leisure Sales for Raffles, and Sales Operations. It also coordinates hotel-level sales teams, manages the relationship with Accor’s Global Sales Offices and wider GSO network, and oversees marketing’s commercial alignment and brand-to-revenue pull-through. The position owns global sales strategy and planning, monitors portfolio and regional performance, aligns sales with revenue management and marketing, and represents the brands with global sales offices, owners, investors, and industry stakeholders. It is responsible for the sales agenda for global hotel transitions, including new openings, reflagging, and brand exits, and ensures the sales function is properly resourced to support portfolio growth. The role leads global sales teams and talent development, oversees sales systems and processes, and manages the global sales budget and cost base in collaboration with Finance and the Chief Commercial Officer. The role is office-based in New York City, with estimated travel of 30% across global markets and portfolio properties. The stated salary range is $250,000 to $335,000 USD, plus bonus and benefits.

Requirements

10–15 years of progressive commercial sales leadership experience in the luxury hotel sector, including significant multi-region or global portfolio experience.
Proven P&L accountability across a large, geographically diverse hotel portfolio.
Experience leading regional sales organizations and managing senior sales leaders across multiple markets.
Direct experience managing Global Sales Office relationships and working within a GSO network structure.
A demonstrated record of driving top-line performance and market-share growth across a luxury hotel portfolio at scale.
Extensive experience leading hotel pre-opening and transition commercial programs across multiple markets.
Deep knowledge of hotel sales, distribution, and channel management, including brand.com strategy, OTA and GDS dynamics, and cost of acquisition.
Strong understanding of marketing and revenue management principles and the integration of sales, distribution, and pricing strategy.
Experience operating in a global matrix organization and managing teams and stakeholders across regions and functions.
Exceptional communication, presentation, and stakeholder-management skills, including direct experience managing owner and investor relationships.
Ability to evaluate scenarios, build plans, and manage large, complex commercial programs across multiple dependent disciplines.

Responsibilities

Develop and own the global sales strategy for Raffles Hotels & Resorts and Fairmont Hotels & Resorts, aligned with brand revenue objectives, portfolio priorities, and shared sales service goals.
Lead annual sales business planning across regions, including revenue target setting, market segmentation plans, and sales investment allocation.
Identify sales synergies across the brands and monitor account production, travel flows, source-market trends, and competitive activity to identify opportunities and inform strategy.
Align sales effort with Revenue Management on pricing strategy and distribution decisions, and ensure competitive positioning and supply-and-trend analyses inform sales plans.
Drive global portfolio revenue performance and work toward budgeted revenue, RevPAR, index, TRevPAR, and shared sales service goals.
Monitor monthly hotel performance, address variances through regional leadership, ensure property sales and marketing action plans are in place, and maintain focus on all revenue streams.
Oversee monthly and quarterly sales performance reporting and conduct regular portfolio business reviews with regional executive teams and Paris headquarters.
Lead regional Vice Presidents of Sales, set objectives, review regional sales structures, support priority hotels, and maintain consistent commercial standards and reporting disciplines.
Provide orientation and transition support for incoming regional sales leadership and hold the Director of Leisure Sales for Raffles accountable for agreed hotel-level targets.
Oversee global sales operations, including sales tools, systems, reporting cadences, and cyclical submissions across regions and properties.
Own the strategic relationship with Accor’s Global Sales Offices, set GSO objectives, monitor performance, align GSO activity with brand priorities, and conduct regular reviews with GSO leaders.
Improve the effectiveness of the GSO network and represent the brands at trade shows, industry events, GSO conferences, and owner and investor forums.
Work with Marketing to integrate sales and marketing strategies, provide commercial input into marketing plans and investment decisions, and support direct-channel and brand.com growth.
Champion brand positioning and standards across sales-facing channels and materials.
Lead sales activity for global hotel transitions, including openings, reflagging, and brand exits; ensure transition properties have pre-opening sales plans and support their commercial stabilization.
Develop and execute communications and revenue-driving plans for openings with property and regional commercial teams.
Maintain and communicate global luxury hotel market and competitive intelligence, and implement effective sales systems, standards, policies, and procedures.
Ensure effective use of sales and catering tools and CRM systems across regions and hotel sales teams.
Lead, develop, and hold global sales teams accountable; build talent and succession pipelines; oversee the Accelerate sales incentive and DART referral programs; and support appraisals, development plans, and training.
Uphold Accor employee handbook requirements and people leadership standards.
Manage the global sales P&L, annual budget, and sales cost base; review monthly performance and return on investment with Finance; and ensure compliance with purchasing and financial approval processes.
Provide financial and commercial performance reporting to the Chief Commercial Officer, senior leadership, and ownership groups.