Global Validation Scientist, Genetic Identity

Promega•Virtual, UNAVAILABLE

About The Position

The Global Validation Scientist supports customer internal validations for Promega’s Genetic Identity Business Unit. The role aligns departmental objectives with corporate initiatives and provides validation support to customers while reinforcing customer advocacy across the organization. The scientist partners with forensic DNA laboratories worldwide to introduce Promega instruments and chemistries into casework and databasing workflows. Responsibilities include conducting hands-on, on-site validation studies; analyzing data; preparing reports; and training laboratory staff. The role also provides technical support before, during, and after validation, and builds ongoing customer relationships as a trusted technical advisor. On-site work can involve tight timelines, shifting priorities, and troubleshooting under pressure. The position contributes to customer-facing validation programs, developmental validation and publication work, technical presentations, product and competitor evaluations, and coordination across internal teams. It also involves maintaining validation resources and customer information, reviewing marketing materials for technical accuracy, and complying with applicable ethical, legal, regulatory, and safety requirements. Domestic and international travel averages 30% of the time.

Requirements

M.S. degree in molecular biology or equivalent and at least 3 years of relevant forensic experience, or B.S. degree in molecular biology or equivalent and at least 5 years of experience in a forensics laboratory.
Experience with fluorescent detection, DNA sequencing, or capillary electrophoresis (CE) platforms, including the ability to troubleshoot and train others.
Experience with PCR and CE instrumentation and related software, including real-time analysis and use of CE instruments for genotyping.
Excellent verbal and written communication and listening skills.
Proven presentation skills for small or large audiences.
Ability to travel extensively domestically and internationally, averaging 30% of the time.
Ability to maintain a safe and clean laboratory environment.
Ability to work independently with minimal supervision and cooperatively with team members.
Ability to troubleshoot customer technical questions and provide timely, helpful, courteous, and professional information.
Computer experience, including Microsoft Office applications, Windows, and Internet tools.
Ability to work frequently with computer equipment and communicate accurately with customers using digital communication tools.
Ability to use scientific instruments and wear personal protective equipment, including lab coats, goggles, and gloves.
Ability to handle potentially biohazardous materials and forensic samples, including bodily fluids and fresh or degraded tissues.
Ability to remain stationary at a laboratory bench for extended periods, including work with biological and fume hoods.
Ability to move and position laboratory materials weighing up to 25 pounds.
Ability to travel for training or validation support, including long flights and adjustment to new time zones.

Nice To Haves

Prior forensic validation experience in genetic identity-related areas or molecular biology.
Ability to troubleshoot most applications related to Promega’s complete product line.
Professional working proficiency, spoken and written, in a second language used by Promega’s forensic customers, such as Spanish or Portuguese.
Experience delivering technical training or presentations in a second language.

Responsibilities

Present validation programs on Genetic Identity Business Unit products, instrument platforms using Promega chemistries, and related applications to internal and external customers worldwide.
Provide technical solutions and support before, during, and after customer validations through telephone, email, and visits to customer laboratories.
Perform data analysis and laboratory work to meet the Statement of Work requirements for validation service engagements.
Attend and present at local, national, and international meetings and seminars, primarily in the forensic field.
Assist with the design, analysis, and publication of developmental validations in white papers and peer-reviewed journals.
Liaise across departments, including GI Marketing, GI R&D, Technical Services, Technical Training, Complaint Investigation, Scientific Applications Services, and Scientific Communications.
Produce and maintain an archive of validation materials, including tests, electronic files, videos, and Internet presentations.
Monitor and report competitor activities, technical developments, and trends.
Maintain relevant customer contact information in the CRM system.
Perform data analysis and laboratory work to investigate customer technical issues, prepare workshops or training, and evaluate Promega or competitor products.
Review marketing and technical materials for accuracy, including Profiles in DNA, European GI team Identity, product brochures, customer communications subject to ISO requirements, and other technical documents.
Demonstrate inclusion, support a safe workspace, and act with kindness, curiosity, and respect.
Incorporate Promega’s six Emotional & Social Intelligence core principles into daily work.
Understand and comply with ethical, legal, and regulatory requirements applicable to the business.
Conduct hands-on validation studies at customer laboratories, analyze results, write reports, and train laboratory staff.