Global Strategic Account Manager

Anritsu•,

14h•$225,000 - $300,000

About The Position

Anritsu is seeking a highly experienced Global Strategic Account Development Manager in the San Francisco Bay Area and/or San Diego to coordinate and execute activities supporting a strategic global customer. The role is the central coordination point between the customer and Anritsu’s worldwide organization, working across sales, engineering, product management, R&D, applications engineering, operations, and executive leadership. The position requires strong program management, wireless industry knowledge, stakeholder management, and cross-functional leadership without direct authority. The successful candidate will manage customer programs and initiatives, translate customer requirements into actionable deliverables, align geographically distributed teams, and report program status and customer priorities, risks, and opportunities to leadership. The role also supports executive engagement, strategic account planning, customer satisfaction, partnership development, and alignment of Anritsu product roadmaps and investment priorities with customer needs and market direction. Travel is estimated at 25–50%, including quarterly trips to Japan and travel to customer facilities worldwide. Evening meetings may be needed to accommodate the Japan time zone.

Requirements

At least 7 years of sales experience, including major account management and/or major account program or project management.
Proven track record leading multi-site, multifunctional technical programs.
Demonstrated success driving projects to committed milestones and schedules.
5–10 years of experience in cellular technologies.
Experience in wireless test and measurement, device testing, carrier acceptance, chipset validation, or related fields.
Strong understanding of mobile ecosystem development processes.
Working knowledge of 3GPP, GCF, PTCRB, cellular protocol testing, RF performance testing, device certification processes, and conformance and interoperability testing.
Availability for quarterly travel to Japan and travel to customer facilities worldwide; estimated travel is 25–50%.
Ability to support evening meetings based on the Japan time zone.
Ability to influence without authority, drive accountability across multiple organizations, build consensus among diverse stakeholders, manage competing priorities, and lead in a global, multicultural environment.

Nice To Haves

PMP certification strongly preferred.
Experience supporting Tier-1 technology companies.
Familiarity with device OEM development cycles.
Experience working directly with engineering and product management organizations.
Experience supporting global customers across multiple regions.
Background in the test and measurement industry.
Experience working with Japanese-based companies.

Responsibilities

Serve as the primary coordination point for strategic initiatives related to the customer.
Build trusted working relationships across multiple organizations and maintain an understanding of the customer’s strategic priorities, technology roadmaps, and business requirements.
Ensure consistent communication between the customer and relevant Anritsu organizations worldwide.
Manage multiple concurrent customer programs and initiatives from planning through execution.
Establish program goals, schedules, milestones, risks, and deliverables; drive cross-functional accountability for customer commitments.
Monitor program health and provide executive-level status reporting.
Gather customer business, technical, and operational requirements; translate them into actionable deliverables for engineering, product management, and business teams.
Document, prioritize, and communicate requirements, and track progress against customer requests and commitments.
Coordinate activities across sales, product management, R&D, field applications engineering, technical support, marketing, manufacturing, operations, regional management, and Japan headquarters organizations.
Lead regular global alignment reviews and track actions.
Prepare executive briefings and customer review materials; support executive-to-executive engagement strategies.
Escalate critical issues and facilitate their resolution.
Give leadership visibility into customer priorities, risks, and opportunities.
Identify opportunities to improve customer satisfaction and strengthen strategic partnerships.
Support long-term account planning and growth initiatives.
Help align Anritsu product roadmaps with customer needs and industry trends.
Influence internal investment priorities based on customer requirements and market direction.
Support evening meetings based on the Japan time zone and travel to Japan quarterly and to customer facilities worldwide.