Global Service Coordinator
Relocation Today•Minnetonka, MN
•Remote
About The Position
Relocation Today is a “Best Places to Work” provider of corporate global mobility services worldwide. The service coordinator supports Account Managers and internal teams members. Service Coordinators manage a diverse range of administrative responsibilities in a fast-paced environment, requiring strong attention to detail, prompt follow-up, and consistent performance under deadlines. This is a customer service and client facing role.
Requirements
- High School Diploma or equivalent (required)
- Three years of business or customer service experience preferred
- Initiative and accuracy in completing tasks independently
- Exceptional record-keeping and note-taking skills
- Strong multitasking and organizational competency
- Clear written and verbal communication
- Ability to remain professional and efficient under pressure
- Familiarity with basic reporting requirements
- Capacity to understand and apply various client policies and procedures
Nice To Haves
- Secondary education is preferred; candidates without a college degree must have additional relevant experience (internships included)
Responsibilities
- Provide outstanding customer service abilities
- Manage a small caseload of relocations/immigration files as needed
- Provide coverage to department employees while out of office or on PTO
- Maintain updated supplier management system and reference tools with global compliance in mind
- Coordinates destination services and ensures timely, high-quality support throughout the relocation process
- Assists transferees with identifying and arranging temporary housing accommodations
- Arranges and oversees relocation travel requirements while maintaining a high level of customer service
- Processes relocation expenses, ensuring all costs are accurately categorized, compliant with policy guidelines, and maintained within budget parameters
- Prepares and manages relocation cost estimates and budget projections, ensuring accuracy and alignment with program guidelines
Benefits
- Competitive Pay
- Remote Work Arrangement
- Medical, Dental & Vision Benefits
- Paid Time Off
- 6 Paid Holidays
- 401K
- Tuition Reimbursement
- Work/Life Balance
- Employee Discounts with Verizon, Expedia and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
