Global Security Operator - Surveillance

GardaWorld•San Diego, CA

1d•Onsite

About The Position

GardaWorld Security Services is hiring a Surveillance Security Officer to work as a Global Security Operations Center Operator in San Diego, California. The operator monitors security systems and screens to detect threats, security breaches, life-safety concerns, and facility anomalies before they escalate. The role coordinates incident response, supports intelligence sharing and threat analysis, issues mass notifications, assists investigations involving sensitive facilities, and maintains detailed records and system readiness. The schedule is 40 hours per week, Thursday through Monday, 10:00 p.m. to 6:30 a.m. The listed wage is $29.11 per hour. GardaWorld offers a comprehensive benefits package, career growth opportunities, and a uniform at no cost. The position requires authorization to work in the United States and comfort working in a 24/7 environment.

Requirements

Be authorized to work in the United States.
At least 2 years of experience in a GSOC, emergency dispatch (911), corporate security, or a military/law-enforcement operations center.
High school diploma required.
Advanced proficiency with Microsoft Office 365.
Ability to prepare calm, concise verbal and written briefings about complex, high-pressure situations for executive leadership.
Comfort working in a 24/7 environment and ability to maintain situational awareness and shift quickly between routine tasks and emergencies.
CPR/First Aid/AED certification.
Strong report-writing skills.
Sharp visual activity and exceptional concentration skills.
Strong proficiency with technology.
State security license (BSIS Guard Card) and additional 32-hour BSIS security training; additional security training may be obtained during the hiring process.

Nice To Haves

Bachelor’s degree in Criminal Justice, International Relations, or Emergency Management.
Experience with Enterprise Security Risk Management (ESRM) software.
Security, military, or law-enforcement experience.
Direct experience with Symmetry, Exacqvision, Proxyclick, Ontic, and Everbridge.
Familiarity with data-visualization tools for tracking security trends.
Experience working with or alongside a federal, state, or corporate fusion center; understanding of all-crimes, all-hazards fusion-center methodology and information-sharing protocols such as 28 CFR Part 23.
WAVR-21 certification.

Responsibilities

Monitor integrated security systems, including CCTV and access-control systems, to identify security breaches, life-safety threats, and facility anomalies.
Coordinate emergency response by dispatching local security teams, communicating with emergency services, and providing instructions to employees during medical emergencies or active threats.
Facilitate real-time collaboration and intelligence sharing among internal security teams, law enforcement partners, and government agencies; aggregate, analyze, and disseminate threat intelligence across physical and digital domains.
Use open-source intelligence tools to monitor geopolitical unrest, weather events, and travel risks that may affect the workforce or supply chain.
Execute mass-notification protocols to provide safety alerts to employees and executive stakeholders during critical events.
Audit access logs and video footage to support investigations and protect sensitive data centers and labs from unauthorized physical access.
Apply formal behavioral assessment models accurately and reliably in insider-threat and path-to-violence cases.
Maintain shift logs and prepare comprehensive incident reports for Global Security leadership.
Conduct virtual patrols and routine system checks to ensure security hardware and software are functioning properly.