Surveillance Security - Global Command

GardaWorld•St. Louis, MO

21h•Onsite

About The Position

GardaWorld Security Services is hiring a Surveillance Security Ambassador to monitor security operations and identify potential threats before they escalate. The role is based in St. Louis, Missouri, and is part of a centrally managed, 24x7 team that monitors alarms, access control, and camera platforms. The ambassador monitors and triages incoming communications and serves as a first point of contact for security- and safety-related incidents around the globe. The position also involves tracking world events that could affect employees and assets and responding to incidents and alarms using established procedures and protocols. The schedule is full-time: Friday and Saturday, 11 a.m. to 11 p.m. on first shift, and Wednesday and Thursday, 11 p.m. to 7 a.m. on third shift. The stated hourly wage is $21.63, based on experience. GardaWorld offers a comprehensive benefits package, uniform at no cost, and career growth opportunities.

Requirements

Have 3–5 years of experience in security operations centers or travel risk programs.
Be authorized to work in the United States.
Provide documentation of a high school diploma or GED.
Pass an extensive screening process.
Have strong report-writing skills.
Have good eyesight and the ability to maintain focus.
Have strong proficiency with technology and strong computer skills.
Be able to learn various software tools quickly.
Be able to multitask effectively.
Have strong customer service skills.
Have a state license if required.

Nice To Haves

Security Operations or GSOC experience.

Responsibilities

Monitor security systems to detect suspicious activity.
Document observed events and incidents in detailed reports.
Respond quickly to incidents or potential threats.
Conduct regular patrols to help ensure the safety of the premises.
Control access to secure areas and verify visitors’ identities.
Analyze security systems to identify potential vulnerabilities or malfunctions.
Collaborate with law enforcement in serious situations or emergencies.
Help protect people and property.
Monitor alarms, access control, and camera platforms as part of a centrally managed, 24x7 team.
Monitor and triage incoming communication streams.
Serve as a first point of contact for security- and safety-related incidents around the globe.
Monitor world events that could affect employees and company assets.
Use established procedures and protocols to respond to incidents and alarms.