global responsibility lead

Starbucks•Seattle, WA

1d•Onsite

About The Position

The Global Responsibility Lead is part of the Community & Social Impact team within Global Communications & Corporate Affairs. This role leads key programs that engage Starbucks partners (employees) and deliver meaningful community impact. The position collaborates across the company to develop and execute enterprise-wide programs that inspire and equip partners to volunteer and give in their coffeehouses and communities. It also builds and maintains strategic relationships with nonprofit organizations, industry leaders, and internal and external stakeholders to drive innovation, strengthen program impact, and build support for key priorities. The role oversees program strategy, budgets, partnerships, and execution for large-scale, complex, and highly visible programs. It uses partner feedback and engagement trends to inform program improvements, translates insights into recommendations, and communicates program updates, resources, tools, and impact reports to stakeholders. The position is onsite four days a week.

Requirements

At least 5 years of experience leading social or environmental impact programs, and/or at least 5 years of experience developing and executing strategies, managing multiple complex programs, engaging cross-functional teams, and influencing without direct authority.
Experience developing and managing national and/or global stakeholder relationships and partnerships, including oversight and execution of contracts.
Experience representing an organization with nonprofit organizations, industry leaders, and other external stakeholders.
Strong written and verbal communication skills, including tailoring communications to varied stakeholder groups and creating and delivering executive presentations.
Experience defining program goals, conducting partner listening, using qualitative and quantitative insights, and measuring and communicating program impact.
Experience synthesizing and reporting program impact clearly and concisely.
Experience navigating ambiguity and solving complex problems in a fast-paced environment.
Experience managing program budgets.
Highly collaborative style, with the ability to organize and manage cross-functional teams and relationships and work independently and collaboratively in remote and face-to-face environments.

Responsibilities

Develop, deliver, and continuously improve large-scale, complex, highly visible programs that engage partners in their communities.
Oversee program strategies, budgets, partnerships, and all aspects of program execution.
Build and nurture strategic partnerships with cross-functional partners and external nonprofit and industry organizations.
Bring stakeholders together, influence without direct authority, and build support for shared priorities.
Listen to partners and analyze engagement trends to inform future program strategies.
Translate insights into recommendations that improve the partner experience and increase program impact.
Develop and share timely program updates, resources, communication tools, and reports with stakeholders across the organization, including retail partners and mid-level, regional, and senior leaders.
Create practical tools that help partners deepen each coffeehouse’s engagement in its local community.
Define program goals, use qualitative and quantitative insights, measure program impact, and communicate results.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Accrued sick time
Eight paid holidays
Two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings and financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and other educational opportunities
Backup care
DACA reimbursement