global responsibility lead

Starbucks Coffee Company • Seattle, WA

16h • $109,300 - $178,300 • Onsite

About The Position

The Global Responsibility Lead is part of the Community & Social Impact team within Global Communications & Corporate Affairs. This role leads key programs that engage Starbucks partners (employees) and deliver meaningful community impact. The lead collaborates across the company to develop and execute enterprise-wide programs that inspire and equip partners to volunteer and give in their coffeehouses and communities. The role also builds and maintains strategic relationships with nonprofits, industry leaders, and internal and external stakeholders to drive innovation, strengthen program impact, and support key priorities.

Requirements

• At least 5 years of experience leading social or environmental impact programs, and/or at least 5 years of experience developing and executing strategies, managing multiple complex programs, engaging cross-functional teams, and influencing without direct authority.
• Experience developing and managing national and/or global stakeholder relationships and partnerships, including oversight and execution of contracts.
• Experience representing an organization with nonprofit organizations, industry leaders, and other external stakeholders.
• Written and verbal communication skills, including tailoring communications to different stakeholder groups and creating and delivering executive presentations.
• Experience defining program goals, conducting partner listening, using qualitative and quantitative insights, and measuring and communicating program impact.
• Experience clearly and concisely synthesizing and reporting on program impact.
• Experience navigating ambiguity and solving complex problems in a fast-paced environment.
• Experience managing program budgets.
• Highly collaborative style and ability to organize and manage cross-functional teams and relationships, and work independently and collaboratively in remote and face-to-face environments.

Responsibilities

• Develop, deliver, and continuously improve large-scale, complex, highly visible programs that engage partners in their communities.
• Oversee program strategies, budgets, partnerships, and all aspects of program execution.
• Build and nurture strategic partnerships with cross-functional partners and external nonprofit and industry organizations.
• Bring stakeholders together, influence without direct authority, and build support for shared priorities.
• Listen to partners and analyze engagement trends to inform future program strategies.
• Translate insights into recommendations that improve partner experience and increase program impact.
• Develop and share timely program updates, resources, communication tools, and reports with stakeholders across the organization, including retail partners and mid-level, regional, and senior leaders.
• Create clear, practical tools that help partners deepen each coffeehouse’s engagement in its local community.
• Define program goals, conduct partner listening, use qualitative and quantitative insights, and measure and communicate program impact.
• Represent the organization with nonprofit organizations, industry leaders, and other external stakeholders.
• Manage national and/or global stakeholder relationships and partnerships, including oversight and execution of contracts.
• Synthesize and report clearly and concisely on program impact.
• Navigate ambiguity and solve complex problems in a fast-paced environment.
• Organize and manage cross-functional teams and relationships, working independently and collaboratively in remote and face-to-face environments.

Benefits

• Medical, dental, and vision insurance
• Basic and supplemental life insurance and other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time accrual
• Eight paid holidays and two personal days per year
• 401(k) retirement plan with employer match for eligible partners
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings and financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources and access to other educational opportunities
• Backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed