Global Program Manager – GPS Business Process & Operations (BPO)

Roche•South San Francisco, CA

1d•Onsite

About The Position

Global Pharma Strategy (GPS) is the central engine for the Roche Pharma Division, operating at the intersection of R&D, Commercial, and Manufacturing. GPS stewards Pharma, Portfolio, and Product strategies, aiming to catalyze the Roche ecosystem through end-to-end lifecycle management, commercialization excellence, and competitive fitness. The unit is committed to delivering on Roche’s Pharma Ambition of launching 20 transformative medicines by 2030, leveraging technology, data insights, and a global market perspective to bring scientific discoveries to patients efficiently and sustainably. The newly created Business Process & Operations (BPO) Unit within GPS is designed to ensure a robust, compliant, and scalable internal operational backbone, driving consistency, transparency, and quality to translate strategic goals into measurable business impact. The Global Program Manager is a key leadership role within the BPO Unit, responsible for bringing structure to complexity, proactively removing roadblocks, and navigating ambiguity. This role will lead high-priority enterprise initiatives with a customer-centric approach, ensuring clarity for internal stakeholders and establishing frameworks for successful execution and operational excellence across GPS.

Requirements

8–12 years of experience in program management, business architecture, or strategic operations, ideally within a global pharmaceutical or highly regulated environment.
Demonstrated success in leading large-scale, cross-functional initiatives from concept to sustainable implementation.
Expert-level knowledge of program management methodologies (Agile, Waterfall) with the ability to adapt them to a corporate strategy context.
Proven track record managing stakeholders, navigating complex matrix environments, and influencing senior leaders without direct authority.
Exceptional ability to synthesize vast amounts of information into simple, coherent frameworks and roadmaps.
Experience leading project teams and a passion for mentoring more junior colleagues (like the BPO Business Managers).
University degree in Business, Science, or Engineering.
PMP, Prince2, or equivalent certification is highly desirable.
MBA desirable.

Responsibilities

Architect pragmatic and user-focused solutions and lead the execution of complex, enterprise-wide programs across GPS and partner functions.
Establish clear milestones, governance structures, dependencies, and accountability frameworks, while maintaining consistent program management standards.
Oversee key GPS strategic processes to ensure successful delivery of strategic priorities and business objectives.
Partner with leaders, project teams, strategic process owners, and communications partners to translate strategic priorities into actionable roadmaps.
Embed maturing new capabilities and create a clear understanding of the "why" behind key initiatives.
Drive alignment across the GPS operating model, ensuring initiatives are connected, prioritized effectively, and contribute to broader Pharma and GPS strategic goals.
Drive operational excellence by embedding effective processes, governance models, systems, business analytics, and ways of working.
Enhance organizational performance, support the adoption of new capabilities, and continuously improve execution, decision-making, and business outcomes through lean and value stream management approaches.
Partner with the Business Enablement Team (BET), including Change Leaders and Communications stakeholders, to build engagement and support the successful adoption of strategic initiatives.
Represent the voice of internal stakeholders and customers to ensure solutions are practical, intuitive, and deliver meaningful business value.
Lead cross-functional teams and rotational or development opportunities, providing coaching, guidance, and support to enable collaboration, build capabilities, and ensure high-quality delivery of strategic initiatives.
Identify, establish, and monitor program interdependencies and manage trade-offs across them (including resources, timelines, deliverables, and sequencing).
Act as a steward of decisions and moderate cross-program stakeholder decision-making.