Global Process Owner

Wesco•Pittsburgh, PA

About The Position

The Global Process Owner leads the design, measurement, management, and continuous improvement of a process area. The role requires strong leadership, diplomacy, negotiation, facilitation, and communication skills to build alignment across the organization. The Global Process Owner navigates ambiguity, makes high-impact decisions, analyzes differing needs and perspectives, and brings clarity to challenges and opportunities. The role also considers the human impact of change, aligning the pace and scope of change with organizational capacity and willingness. The position emphasizes reducing process variability and redundancy through standardization and optimization.

Requirements

Bachelor’s degree in Business or a related field.
10 to 12 years of progressively responsible experience in the field related to the process area being managed.
5 years of experience in a change management role.
Experience leading change in an organization.
Experience with Lean techniques, project management, and process improvement.
Ability to travel 0–25%.

Nice To Haves

Master’s degree in Business or an area related to the candidate’s area of expertise.

Responsibilities

Establish and maintain a strategic vision for end-to-end business processes aligned with corporate goals and industry trends.
Develop and execute an annual process strategy and maturity roadmap.
Design and optimize standardized, cross-functional processes that drive business value.
Gather customer input and stakeholder feedback to identify and implement improvement opportunities.
Build and lead teams of Subject Matter Experts and align business goals, process strategy, and solution architecture across functions.
Resolve cross-process integration issues.
Facilitate the definition of process-based KPIs and performance measures.
Partner with Product Owners and IT to prioritize backlog items aligned with process goals and performance targets.
Lead process standardization and champion continuous improvement across the organization.
Evaluate organizational readiness for change and balance disruption with sustainable progress.
Govern process changes by ensuring impacts to people, processes, technology, and metrics are understood and addressed while maintaining design integrity and alignment with solution architecture.