FCM - Global Pricing Manager - Boston, MA

Flight Centre•Massachusetts, MA

3d•$132,000 - $145,000•Onsite

About The Position

FCM is seeking a Global Corporate Pricing Manager to lead its global pricing function and help shape the commercial future of the company. Reporting to the Global FCM CFO, the role leads pricing strategy, governance, bid support, and commercial excellence across FCM regions. The manager partners with senior global leaders, supports complex multinational deals, and develops pricing approaches that contribute to sustainable growth. The role owns commercial pricing solutions for multinational bids and renewals; develops pricing models, governance, tools, and performance measures; and works across Sales, Operations, Technology, and Finance. It also leads and develops regional pricing leads and analysts, builds pricing capability across teams, and supports an inclusive and accessible work environment. The position is listed in Boston, MA, while the stated eligible locations are the USA, Canada, or UK. Travel is required as needed to support a global operating model.

Requirements

Significant experience, typically 5+ years, in pricing, commercial finance, or bid management within a global or multi-region business.
Previous people leadership experience, including coaching and developing analysts or specialists.
Strong expertise in advanced financial modelling using Microsoft Excel.
Experience with scenario modelling, sensitivity analysis, model auditing, and version control.
Strong analytical and commercial problem-solving skills.
Experience developing and implementing pricing strategies and frameworks.
Knowledge of value-based, cost-plus, and competitive pricing methodologies.
Strong stakeholder management and influencing skills across senior leadership teams.
Experience working across multiple regions, markets, and cultures.
Ability to manage competing priorities and work independently in a global environment.
Experience designing and implementing business processes and controls.
Willingness to travel as required and support a global operating model.

Nice To Haves

Exposure to Power Query, VBA, pricing tools, or BI tools.
Experience using AI and automation tools to improve efficiency.
TMC or travel industry experience.
Understanding of multinational RFP and bid processes.
Professional accounting or finance qualification (ACA, ACCA, CIMA, CA, CPA, CMA) or equivalent experience.

Responsibilities

Lead the global pricing function and ensure customer pricing is commercially sound, accurate, consistent, and aligned with FCM's value proposition.
Own commercial pricing solutions for multinational client bids and renewals across all regions.
Oversee client-facing pricing documentation, internal contribution modelling, and executive summaries.
Develop and execute FCM's global pricing strategy, adapting it to regional market conditions and business priorities.
Own market and competitor pricing intelligence, identifying opportunities and mitigating commercial risks.
Develop and maintain a deep understanding of key revenue and cost drivers across regions.
Establish and maintain global pricing governance frameworks, approval processes, and delegated authority structures.
Partner with Sales, Operations, Technology, and Finance to structure and price complex multi-market opportunities.
Serve as the primary global pricing contact for internal stakeholders across regions.
Provide pricing input into bid/no-bid decisions and support contract pricing compliance reviews.
Own and maintain the global pricing model, ensuring accuracy, integrity, and version control.
Present and defend pricing proposals during customer and procurement discussions.
Define, monitor, and report pricing performance KPIs, including contribution margin, discount leakage, and bid win rates.
Deliver executive-level pricing insights and recommendations to global leadership teams.
Drive continuous improvement through AI, automation, and process enhancement.
Develop pricing tools, templates, training programs, and best-practice resources.
Build pricing capability across regional and global teams.
Lead, coach, and develop regional pricing leads and analysts while promoting consistent global ways of working.
Contribute to a safe, inclusive, and accessible work environment where employees feel welcomed, respected, and supported.
Perform other duties and tasks as assigned.

Benefits

Paid time off, including up to 15 vacation days (increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
Travel perks and discounts.
Health and wellness programs and employee financial wellness services.
National and international award nights and conferences.
Medical, dental, and vision benefits, including gender-affirming care and fertility care.
Insurance including hospital indemnity, AD&D, critical illness, and long-term and short-term disability.
Flexible Spending Accounts.
Employee Assistance Program.
401(k) program with partial match.
Tuition Reimbursement Program.
Employee Share Plan, with the ability to purchase company stock on the Australian Stock Exchange and partial company match, subject to terms and conditions.
Global career opportunities across a network of brands and businesses.
One paid Volunteer Day per calendar year.
Paid leave for a holiday or cultural celebration of the employee's choice (Diversity Day).
Professional and personal development support and opportunities for career growth.