Global Payments Solutions (GPS) Product Risk Execution (Merchant Services)

Bank of America • Charlotte, NC

3d • $75,000 - $125,200 • Onsite

About The Position

The Product Risk Execution team within Bank of America’s Global Payments Solutions (GPS) organization supports product managers by applying specialized expertise across product risk management. The team develops best practices, streamlines processes, and enables execution of risk activities. Product managers remain responsible for risk in their products, while product executives retain responsibility for their governance routines.

This role drives risk deliverables across the GPS Product organization, with a focus on Merchant Services, Global Receivables, and Global Cash Products. Working with GPS Product Managers and key stakeholders, the role translates enterprise risk requirements into actionable product deliverables and drives them through completion. The individual manages assigned deliverables, identifies gaps and dependencies, coordinates stakeholders, and escalates execution risks and barriers when appropriate. The position also helps improve consistency, transparency, and execution across GPS Product teams through repeatable processes, tools, and reporting.

Bank of America describes its approach as an in-office culture supporting collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role is based at listed Bank of America locations in Chicago, Illinois, or New York, New York. It is a first-shift position with a 40-hour workweek. The annual salary range is $75,000 to $125,200, with offers determined by experience, education, and skill set. The role is eligible for an annual discretionary incentive plan and benefits, including paid time off.

Requirements

• At least 3 years of experience in Process Design, Business Controls, Risk Management, Product Risk, or related risk functions.
• Strong analytical, organizational, and problem-solving skills, with demonstrated attention to detail.
• Ability to quickly learn complex products, processes, and risk requirements and independently drive assigned deliverables through completion.
• Ability to manage multiple priorities, stakeholders, dependencies, and deadlines while adapting to changing business priorities.
• Strong written, verbal, and presentation skills, including the ability to clearly communicate requirements, issues, risks, and required actions.
• Ability to connect the dots across organizational silos, think outside the box, and apply an enterprise mindset.
• Ability to proactively identify and resolve issues or appropriately escalate barriers to maintain execution timelines.
• Proficiency with Microsoft Office products, including Excel, PowerPoint, Word, and Visio.

Nice To Haves

• At least 3 years of Product-related experience, preferably within financial services or a risk-focused environment.
• Bachelor’s degree or equivalent professional experience.
• Familiarity with Third Party processes and requirements, including activities associated with contract renewals and ongoing third-party engagements.
• Familiarity with application and data risk processes and tools, including Permit to Send/Receive (PTS/R) and Data Transmission Registrations (DTRs), including reconcilement activities.
• Ability to navigate a complex enterprise, establish trusted relationships, and influence outcomes across organizational boundaries.
• Experience applying automation, artificial intelligence (AI), and other technology capabilities to streamline processes, reduce manual effort, and improve execution efficiency.
• Bachelor’s degree or equivalent relevant experience.

Responsibilities

• Execute Product Risk requirements within established timelines.
• Manage or lead assigned risk activities, including activities related to third parties, applications, and data; identify product requirements, dependencies, and actions needed for completion.
• Engage and influence Product, Technology, Business Controls, Risk, and other stakeholders to resolve dependencies and execution barriers.
• Translate enterprise risk requirements into clear, actionable Product deliverables aligned with GPS products and business processes.
• Track deliverables proactively, identify gaps, coordinate resolution, and escalate risks when appropriate.
• Identify recurring execution challenges and implement repeatable processes, tools, and reporting to improve consistency, transparency, and execution across GPS Product teams.

Benefits

• Benefits eligibility
• Paid time off
• Annual discretionary incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed