Global Payments Solutions (GPS) Product Risk Execution (Merchant Services)
About The Position
The Product Risk Execution team within Bank of America’s Global Payments Solutions (GPS) organization supports product managers with expertise and specialization across product risk management. The organization develops best practices, streamlines processes, and enables risk activities. Product managers remain responsible for risk in their products, and product executives retain responsibility for their governance routines. This role drives risk deliverables across the GPS Product organization, with a focus on Merchant Services, Global Receivables, and Global Cash Products. Working with GPS Product Managers and key stakeholders, the role translates enterprise risk requirements into actionable product deliverables and drives them through completion. The individual proactively manages assigned deliverables, identifies gaps and dependencies, coordinates across stakeholders, and escalates execution risks and barriers as appropriate. The position is based at the listed Bank of America locations in Chicago or New York. Bank of America describes its culture as inclusive and caring, emphasizes Responsible Growth, and maintains an in-office culture with role-specific flexibility based on responsibilities and business needs.
Requirements
- At least 3 years of experience in Process Design, Business Controls, Risk Management, Product Risk, or related risk functions.
- Strong analytical, organizational, and problem-solving skills, with demonstrated attention to detail.
- Ability to learn complex products, processes, and risk requirements quickly and independently drive assigned deliverables through completion.
- Ability to manage multiple priorities, stakeholders, dependencies, and deadlines while adapting to changing business priorities.
- Strong written, verbal, and presentation skills, including the ability to communicate requirements, issues, risks, and required actions clearly.
- Ability to connect the dots across organizational silos, think outside the box, and apply an enterprise mindset.
- Ability to proactively identify and resolve issues or barriers, or escalate them appropriately, to maintain execution timelines.
- Proficiency with Microsoft Office products, including Excel, PowerPoint, Word, and Visio.
Nice To Haves
- At least 3 years of Product-related experience, preferably in financial services or a risk-focused environment.
- Bachelor’s degree or equivalent professional experience.
- Familiarity with third-party processes and requirements, including contract renewals and ongoing third-party engagements.
- Familiarity with application and data risk processes and tools, including Permit to Send/Receive (PTS/R) and Data Transmission Registrations (DTRs), including reconcilement activities.
- Ability to navigate a complex enterprise, establish trusted relationships, and influence outcomes across organizational boundaries.
- Experience applying automation, artificial intelligence (AI), and other technology capabilities to streamline processes, reduce manual effort, and improve execution efficiency.
- Bachelor’s degree desired or equivalent relevant experience.
Responsibilities
- Execute Product Risk requirements within established timelines.
- Manage or lead assigned risk activities, including activities related to third parties, applications, and data; identify product requirements, dependencies, and actions needed for completion.
- Engage and influence stakeholders across Product, Technology, Business Controls, Risk, and other groups to resolve dependencies and execution barriers.
- Translate enterprise risk requirements into clear, actionable product deliverables aligned with GPS products and business processes.
- Track deliverables proactively, identify gaps, coordinate resolution, and escalate risks when appropriate.
- Identify recurring execution challenges and implement repeatable processes, tools, and reporting to improve consistency, transparency, and execution across GPS Product teams.
Benefits
- Industry-leading benefits; specific benefit types are not listed.
- Access to paid time off.
- Eligible to participate in the annual discretionary plan and receive an award based on individual performance and behaviors, line of business or group performance and contributions, and overall company success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
