Global Mobility Specialist

Pacific Life•Charlotte, NC

1d•Hybrid

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Global Mobility Specialist to join our Global Mobility Team in Charlotte, NC (strongly preferred), Newport Beach, CA, or Omaha NE. As a Global Mobility Specialist, you’ll move Pacific Life and your career forward by acting as an internal consultant to employees, managers, Talent Acquisition (TA) and People Experience (PX), providing strategic advice on moves, ensuring application of appropriate policy, and overseeing a caseload of employee files while ensuring superior employee experience. You will fill a new role that sits on a team of 2 people in the People Operations division. Your colleagues will include payroll specialists, HR operations, benefit specialists and fellow compensation professionals.

Requirements

Bachelor's degree
3-5 years of experience in Global Mobility or Immigration
Fluent in Microsoft office tools including PowerPoint and Excel.
Ability to understand and analyze data and manage multiple task.
Strong relationship building skills, empathy, and operational excellence

Nice To Haves

Knowledge of tax, tax equalization and shadow payroll
Knowledge of relocation management case management tools
Ability to understand and interpret cost projections

Responsibilities

Serve as an employee‑focused internal consultant, providing relocation guidance to employees, Talent Acquisition, and Talent Management while balancing individual needs, business requirements, policy application, cost mitigation, and customer satisfaction.
Oversee end‑to‑end mobility cases through completion, managing inquiries via the Global Mobility mailbox/caseload system and coordinating with employees, PX, TA, Payroll, and vendors to ensure timely cost analysis, approvals, LOUs, system updates, and transactions.
Proactively manage issues, escalations, exceptions, and vendor performance to ensure a positive employee experience, minimize service creep, maintain compliance and equity, and engage management as appropriate.

Benefits

Medical
Dental
Vision
Wellbeing Reimbursement Account
Paid Time Off
Holiday Schedules
Financial Planning Time Off
Paid Parental Leave
Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation