Global Mobility Advisor
About The Position
The Global Mobility Advisor supports the day-to-day delivery of Merck’s international assignment and relocation programme. The role is a key point of contact for HR, line management, mobility service providers and relocation counsellors, providing guidance and coordination for international assignments and country-to-country transfers across the assigned region. Working with internal and external stakeholders, the Advisor coordinates activity involving payroll, tax, data management, relocation, immigration and other specialist providers; advises on approved mobility policy; supports country-specific compliance coordination; and contributes to vendor management and mobility-related projects. The role coordinates and refers technical matters to the relevant specialist provider or functional owner rather than providing independent legal, tax, payroll or immigration advice. It also maintains case information, documentation and project materials, tracks provider actions, supports issue resolution, and communicates process steps and next actions to employees and stakeholders while handling sensitive information confidentially.
Responsibilities
- Manage and coordinate day-to-day activities associated with international assignments and relocation.
- Support country-to-country transfers and the development and administration of international assignments.
- Provide guidance to HR and line management on international mobility matters within the scope of Merck’s mobility programme.
- Serve as a primary point of contact for HR, managers and relocation counsellors supporting the assigned region.
- Maintain accurate case information, documentation and status updates throughout the assignment lifecycle.
- Advise stakeholders on approved mobility policies and established programme practices.
- Monitor country-specific requirements relevant to mobility cases and coordinate review with appropriate specialist providers or internal subject-matter experts.
- Identify potential policy, compliance or service-delivery issues and escalate them to the appropriate Merck or Graebel stakeholder.
- Support updates to mobility processes and working practices following approved policy or regulatory changes.
- Coordinate with payroll, data management, tax, relocation, immigration and other specialist providers on international assignments and related system transactions.
- Share relevant information, documentation and instructions with providers and internal stakeholders in a timely and accurate manner.
- Track provider actions and dependencies, follow up on outstanding items, and support resolution of service issues.
- Facilitate communication between Merck stakeholders, Graebel teams and external providers throughout assignment and relocation processes.
- Maintain clear accountability boundaries between programme coordination and specialist technical advice.
- Support day-to-day coordination and oversight of external mobility service providers.
- Monitor provider service delivery against agreed requirements and raise concerns through appropriate governance channels.
- Assist with issue resolution, service reviews and continuous-improvement activity involving mobility providers.
- Maintain constructive working relationships with relocation, tax, data and other service partners.
- Support mobility-related projects and initiatives as required.
- Create and maintain project schedules, action logs and supporting documentation.
- Coordinate project meetings and record agreed actions and decisions.
- Compile, maintain and update project materials to support delivery of agreed outcomes.
- Provide responsive, professional and consistent support to Merck HR, line management and other mobility stakeholders.
- Communicate process steps, responsibilities and expected next actions clearly to employees and stakeholders.
- Work collaboratively with Merck, Graebel and provider teams to support an effective and consistent mobility experience.
- Handle sensitive employee and assignment information with appropriate confidentiality and discretion.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
