Global Meetings Program Manager

BCD

13d•$70,000 - $82,000•Hybrid

About The Position

BCD Meetings & Events (BCD M&E) is seeking a Global Meetings Program Manager to support a global meetings program. This role focuses on stakeholder guidance, meetings technology support, contract review, process improvement, reporting, and data integrity. It is not a hands-on event planning role but rather a position dedicated to driving the global meetings program forward by collaborating with internal teams to enhance workflows, ensure consistency, and optimize the use of meetings technology, specifically Groupize. The Global Meetings Program Manager will partner with the Global Travel Manager and meeting planning teams to foster user adoption, address platform and process issues, and provide training and support for venue sourcing and supplier engagement. This role is ideal for an individual with comprehensive knowledge of meeting planning, who is comfortable advising stakeholders, developing workflows and SOPs, creating training materials, and leveraging data to identify areas for improvement.

Requirements

Experience in all elements of meeting planning, operations, and event technology platforms.
Strong consultative skills and confidence advising internal stakeholders.
Ability to create process documentation and training materials.
Strong contract review and negotiation experience for meetings and events.
Knowledge of registration and attendee management processes.
Ability to support user adoption and help resolve day-to-day platform or process issues.
Ability to analyze reports and translate data into practical recommendations.
Strong attention to detail, including data entry and data integrity support.
Experience working across regions and time zones in a remote environment.

Nice To Haves

Experience in a global meetings program environment.
Familiarity with sourcing, venue sourcing, supplier engagement, and travel-related processes.
Experience supporting HCP or Life Sciences meetings would be advantageous.
Familiarity with AI technology.
Hands-on experience with meetings technology used for registration and sourcing.

Responsibilities

Advise and support internal stakeholders on meetings processes, technology, registration, attendee management, and best practices.
Manage the meetings technology platform (Groupize), including user adoption, configuration, and issue resolution.
Partner with the Global Travel Manager to identify and improve workflows, ensuring program consistency.
Provide contract guidance and assist with venue sourcing and supplier engagement as needed.
Create SOPs, training materials, and maintain the internal website.
Analyze reporting.