About The Position

The Global Marketing Program Manager owns the design request pipeline from intake through assignment, connecting stakeholders and designers and ensuring work is routed to the right people at the right time. The role brings structure and clarity to a high-volume, fast-paced creative environment by coordinating requests, managing project workflows, and maintaining visibility into timelines, progress, and team capacity.

Requirements

  • At least 3 years of experience in traffic management, project coordination, or creative operations.
  • Deep familiarity with Asana, including building workflows.
  • Understanding of design processes and how creative work moves from brief to delivery.
  • Exceptional organizational skills and a track record of managing high request volumes.
  • Strong written communication skills, including the ability to turn vague requests into actionable briefs.
  • Comfort with ambiguity and ability to make judgment calls without complete information.
  • A calm, collaborative presence trusted by stakeholders and respected by designers.

Nice To Haves

  • Experience working remotely with distributed teams.
  • Background in B2B or enterprise tech marketing.
  • Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms.
  • Familiarity with design tools such as Figma.

Responsibilities

  • Triage and prioritize incoming design requests in Asana and keep the project board clean and well structured.
  • Partner with stakeholders across marketing, product, and sales to scope requests and ensure briefs are clear, complete, and actionable.
  • Assign projects to designers based on workload, skill set, and project requirements.
  • Run regular check-ins to surface blockers, track progress, and flag capacity issues.
  • Build and maintain intake workflows, templates, and request forms that scale with the team.
  • Own the design team’s Asana workspace and keep tasks, timelines, and project statuses up to date.
  • Identify patterns in request volume and work with design leadership to plan for high-demand periods.
  • Serve as the primary point of contact for stakeholders seeking status updates on their requests.

Benefits

  • Medical, dental, and vision insurance.
  • Company-paid life and AD&D insurance.
  • Company-paid short-term and long-term disability insurance.
  • 401(k) with company contributions.
  • Paid time off and 9 company holidays.
  • In-office wellness instructor and daily lunches for office-based roles.
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