Global LMS Project Manager

Fujifilm•Holly Springs, NC

17h•Remote

About The Position

Shape the learning backbone by leading cross-site improvements, system updates, and migration to next‑gen LMS. Setting standards for content structure, configuration, and reporting—while supporting sites with structure, data insights, and Q&A. Partner with the Learning Global Process Owner and site administrators to drive process alignment, harmonized global curricula, and reliable, comparable compliance reporting across the network.

Requirements

Bachelor’s degree in Life Sciences, Information Systems, Education/Instructional Design, Quality/Regulatory, or related field with 5 years of progressive experience in GxP training/learning, Quality Systems, or process ownership within biopharmaceutical, biologics, vaccines, or CDMO environments; OR Master’s degree in Life Sciences, Information Systems, Education/Instructional Design, Quality/Regulatory, or related field with 3 years of progressive experience in GxP training/learning, Quality Systems, or process ownership within biopharmaceutical, biologics, vaccines, or CDMO environments.
Demonstrated superuser-level proficiency with a validated LMS (e.g., ComplianceWire, Cornerstone, SuccessFactors) and familiarity with EDMS/QMS integrations (e.g., Veeva, MasterControl).
Direct exposure to audits/inspections and training-record compliance (e.g., 21 CFR Part 11, EU GMP Annex 11/15, data integrity/ALCOA+).
Experience facilitating or leading trainings/workshops.
Any combination of education and experience, which would provide an equivalent background to deliver against role expectations.
Deep knowledge of validated LMS administration, security roles, electronic signatures, audit trails, Part 11/Annex 11 expectations, CSV/validation lifecycle, and ALCOA+ data integrity.
Understanding of how QMS and EDMS link to training (document control, change control, deviations/CAPA, qualification matrices).
Strength in reporting/BI tools, compliance metrics, role-based curricula, and effectiveness checks; comfort with large data sets for site comparison and trends.
Project/program management, stakeholder engagement across sites, clear written and verbal communication, SOP/admin guide development, presentation to auditors/leadership.
Problem solving, continuous improvement mindset, and change management in a matrixed environment.

Nice To Haves

Master’s degree, preferred.
Formal project management training (e.g., PMP, PRINCE2, Agile/Scrum) preferred.
Hands-on experience with system migrations or major upgrades in a regulated setting strongly preferred.
Experience with Alteryx and Tableau to design, automate, and maintain reports and KPIs.

Responsibilities

Lead cross-site LMS projects from charter to close: Plan, execute, and close cross-site LMS improvement projects, system releases, and a multi-site LMS migration. Build charters, schedules, RAID logs, and stakeholder communications; manage project governance, risks, and issues. Coordinate cutover planning, validation activities, hypercare, and track deliverables to outcomes.
Establish and champion global LMS standards and superuser excellence: Define and maintain global standards for content hierarchy, learning object types, role profiles, curricula, and compliance rules to ensure consistency across sites. Serve as the global LMS superuser and tier 2/3 support for site admins; author and maintain admin guides, playbooks, and configuration baselines.
Elevate reporting, data integrity, and audit readiness: Build, standardize, and automate dashboards/reports for training status, overdue/critical-role compliance, effectiveness checks, and inspection readiness. Ensure data integrity, reconciliations, and alignment with QMS records; partner with IT/BI on data models and access controls.
Drive process improvement and governance: Lead continuous improvement of LMS usage and workflow design; align with the Global Business Process Owner (Training) on global training-process requirements and change control.
Support audits and inspections: gather evidence, demonstrate controls, and coordinate CAPA actions for LMS-related findings.
Coach a global community: Coach and enable site LMS administrators and contribute to a Global Community of Practice to share best practices and accelerate adoption.
Other job duties as assigned.