Global Lead, Data Center and Infrastructure Operations

Fujifilm•Research Triangle Park, NC

13d

About The Position

The Global Lead, Data Center and Infrastructure Operations owns end-to-end site and data center operations across FUJIFILM Biotechnologies’ global network. The role ensures that data centers, server rooms, and manufacturing sites remain safe, secure, available, compliant, and inspection-ready while supporting organizational growth and the manufacture of therapies. The position establishes global standards and service levels and leads activities spanning physical infrastructure deployment, cabling, monitoring, migrations, and continuous improvement. The role oversees daily operations and hardware installations, asset lifecycle and capacity planning, monitoring and reliability, change and release processes, vendor relationships, security, compliance, safety, and infrastructure projects. It partners with Network, Platform, Security, Manufacturing/OT, and Facilities teams, and manages budgets and reporting. This is a global position supporting all FUJIFILM Biotechnologies sites and may be based at any company location worldwide; compensation and benefits are governed by the employee’s home-site location.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, or a related field, and 6+ years of experience as a Senior IT Engineer or in a related role.
5+ years of experience in data center or physical infrastructure operations.
3+ years of team leadership experience.
Hands-on deployment experience with racking and stacking, structured cabling, power and cooling validation, and turn-ups.
Strong command of server, storage, and network hardware.
Knowledge of structured cabling standards, fiber types, optics, and testing.
Knowledge of power systems such as UPS and PDUs, environmental monitoring, and hot/cold aisle containment.
Experience maintaining asset and CMDB accuracy.
Experience with monitoring and observability, alerting, and dashboarding.
Knowledge of ITIL-based incident, change, and problem management.
Familiarity with virtualization and platform stacks such as VMware or Hyper-V, Linux and Windows fundamentals, and hybrid/cloud integrations.
Ability to read rack elevations and power/cooling schematics and create method-of-procedure and standard operating procedure documents.
Excellent vendor management, contract negotiation, and stakeholder communication skills.
Strong analytical, prioritization, and program management capabilities in high-availability environments.
Ability to work in mechanical or production spaces requiring hearing protection and enrollment in a hearing conservation program.
Visual acuity of 20/20 corrected, including color differentiation, and ability to discern audible cues.
Ability to ascend and descend ladders and stand or sit for prolonged periods, up to approximately 240 minutes.
Ability to perform repetitive wrist, hand, and finger motions.
Ability to move objects up to 33 pounds; bend, push or pull, reach 18 to 60 inches, and use twisting motions.
Must adhere to site EHS, security, and safety protocols.

Nice To Haves

Master’s degree in Computer Science, Computer Engineering, Business Administration, or a related field, with 4+ years of experience as a Senior IT Engineer or in a related role.
Experience working within a Global IT team and its associated processes.
Experience in Drug Substance Manufacturing (DSM), Drug Product (DP), and/or Finished Goods Manufacturing (FGM).
Certifications related to Agile, Project Management Professional (PMI PMP), Lean, or Six Sigma.

Responsibilities

Own day-to-day operations across data centers, server rooms, and manufacturing sites, ensuring safety, security, uptime, and compliance.
Establish and enforce global data center standards, SOPs, and best practices for layouts, labeling, cabling, aisle management, and access controls.
Define and monitor site-operations SLAs and OLAs; drive improvement through KPIs and post-incident reviews.
Plan and lead server, storage, network, and appliance installations, including rack elevations, power and cooling checks, and structured cabling.
Oversee hardware decommissioning, data sanitization, and responsible disposal.
Govern copper and fiber cabling standards, patching, labeling, and pathway management; coordinate with Facilities on power distribution, environmental monitoring, and remediation.
Own asset inventory and CMDB accuracy and audit readiness.
Forecast space, power, cooling, ports, and IPAM capacity; plan expansions, migrations, and consolidations.
Implement and tune monitoring and observability, including actionable alerting and dashboards.
Assist with major incident response, root cause analysis, and corrective actions; manage on-call rotations.
Contribute to change management, ensuring production changes are planned, risk-assessed, and executed methodically.
Maintain configuration-as-code and standard builds where feasible; document runbooks and rollback plans.
Manage global colocation, hardware OEM, cabling contractor, and logistics relationships; negotiate SOWs and SLAs, track performance, and coordinate site access and audits.
Enforce physical security, access controls, visitor procedures, and safety protocols, including LOTO, ESD, and lifting procedures.
Ensure adherence to applicable standards and policies, including ISO 27001, SOC 2, and NIST-aligned controls as applicable.
Lead physical infrastructure projects such as new builds, expansions, site consolidations, and technology refreshes.
Partner with Network, Platform, Security, and Manufacturing/OT teams to support site requirements.
Manage equipment, maintenance, and services budgets; optimize total cost of ownership.
Provide leadership with regular performance, capacity, and risk reporting.
Set standards, coach teams, and drive results across time zones.
Improve global uptime and resilience through disciplined operations and observability, reducing incidents and unplanned downtime.
Deliver builds and expansions on schedule with clean audits, accurate CMDBs, and standardized runbooks; optimize cost and performance while strengthening compliance and safety.