Global Lead, Data Center and Infrastructure Operations

Fujifilm•Research Triangle Park, NC

13d

About The Position

The Global Lead, Data Center and Infrastructure Operations owns end-to-end site and data center operations across FUJIFILM Biotechnologies’ global network. The role is responsible for keeping data center, server room, and manufacturing-site infrastructure safe, available, secure, compliant, and inspection-ready while supporting organizational growth and the manufacture of life-changing therapies. The position establishes global standards and service expectations and leads work spanning daily operations, hardware deployment, structured cabling, asset lifecycle and capacity planning, monitoring and reliability, change and release management, vendor partnerships, security and safety, infrastructure projects and migrations, and financial reporting. It works with Network, Platform, Security, Manufacturing/OT, facilities, vendors, and other stakeholders to deliver reliable infrastructure and continuous improvement across global sites. This is a global position supporting all FUJIFILM Biotechnologies sites. It may be based at any company location around the globe; benefits and compensation are governed by the employee’s home-site location. The role may involve working in mechanical or production spaces and requires compliance with site EHS, security, and safety protocols.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, or a related field, with 6+ years of experience as a Senior IT Engineer or in a related role.
At least 5 years of experience in data center or physical infrastructure operations.
At least 3 years of team leadership experience.
Proven hands-on deployment experience with racking and stacking, structured cabling, power and cooling validation, and turn-ups.
Strong command of server, storage, and network hardware.
Strong command of structured cabling standards, fiber types, optics, and testing.
Strong command of power systems, including UPS and PDUs, environmental monitoring, and hot/cold aisle containment.
Experience maintaining asset and CMDB accuracy.
Experience with monitoring/observability, alerting, and dashboarding.
Knowledge of ITIL-based incident, change, and problem management.
Familiarity with virtualization and platform stacks such as VMware/Hyper-V, Linux and Windows fundamentals, and hybrid/cloud integrations.
Ability to read rack elevations and power/cooling schematics and create method-of-procedure (MOP) and standard operating procedure (SOP) documents.
Excellent vendor management, contract negotiation, and stakeholder communication skills.
Strong analytical, prioritization, and program management capabilities in high-availability environments.
Ability to work in mechanical/production spaces that may require hearing protection and enrollment in a hearing conservation program.
Visual acuity of 20/20 corrected, including color differentiation, and ability to discern audible cues.
Ability to ascend and descend ladders and stand or sit for prolonged periods, up to approximately 240 minutes.
Ability to perform repetitive wrist, hand, and finger motions.
Ability to move objects weighing up to 33 lbs; bend, push/pull, and reach 18–60 inches; and use twisting motions.
Ability and willingness to adhere to site EHS, security, and safety protocols.

Nice To Haves

Master’s degree in Computer Science, Computer Engineering, Business Administration, or a related field, with 4+ years of experience as a Senior IT Engineer or in a related role.
Experience working within a Global IT team and associated processes.
Experience in Drug Substance Manufacturing (DSM), Drug Product (DP), and/or Finished Goods Manufacturing (FGM).
Certifications related to Agile, Project Management Professional (PMI PMP), Lean, or Six Sigma.

Responsibilities

Own day-to-day operations across global data centers, server rooms, and manufacturing sites, ensuring safety, security, uptime, and compliance.
Establish and enforce global standards, SOPs, and best practices for data center layouts, labeling, cabling, hot/cold aisles, and access controls.
Define and monitor site-operations SLAs/OLAs and drive improvement through KPIs and post-incident reviews.
Lead planning and execution of server, storage, network, and appliance installations, including rack elevation plans, power and cooling checks, and structured cabling.
Oversee equipment decommissioning, data sanitization, and responsible disposal.
Govern copper and fiber structured cabling standards, patching, labeling, and pathway management.
Coordinate with facilities on power distribution, PDUs/UPS, environmental monitoring, and remediation.
Own asset inventory and CMDB accuracy and maintain audit readiness.
Forecast space, power, cooling, ports, and IPAM capacity; plan expansions, migrations, and consolidations.
Implement and tune monitoring and observability, including actionable alerts and dashboards.
Assist with major incident response, root cause analysis, corrective actions, and on-call rotation management.
Contribute to change management by ensuring production changes are planned, risk-assessed, and executed methodically.
Maintain configuration-as-code and standard builds where feasible; document runbooks and rollback plans.
Manage global relationships with colocation providers, hardware OEMs, cabling contractors, and logistics vendors; negotiate SOWs/SLAs, track performance, and coordinate site access and audits.
Enforce physical security, access controls, visitor procedures, and safety protocols, including LOTO, ESD, and lifting practices.
Ensure adherence to applicable standards and policies, including ISO 27001, SOC 2, and NIST-aligned controls where applicable.
Lead physical infrastructure projects, including new builds, expansions, site consolidations, and technology refreshes.
Partner with Network, Platform, Security, and Manufacturing/OT teams to support site requirements.
Manage budgets for equipment, maintenance, and services and optimize total cost of ownership.
Provide leadership with regular performance, capacity, and risk reporting.
Support global uptime and resilience through disciplined operations and observability, reducing incidents and unplanned downtime.
Deliver new builds and expansions on schedule with clean audits, accurate CMDBs, and standardized runbooks.
Optimize cost and performance across the global estate while strengthening compliance and safety.