Global Key Account Director

Monotype•Woburn, MA
•Hybrid

About The Position

Monotype is seeking a high-performing, individual-contributor Global Key Account Director to drive strategic revenue growth with its most important enterprise customers. The role develops and expands relationships with large global accounts, manages complex negotiations, and influences brand, design, marketing, and technical initiatives. It combines strategic account planning with consultative expertise to secure enterprise-wide agreements and build long-term partnerships. The position works across customer stakeholders and Monotype’s internal product, engineering, studio, legal, finance, marketing, and customer success teams to deliver value-driven solutions. It also represents Monotype at industry events, conferences, and customer meetings. The role is hybrid and offers a competitive base salary plus commission.

Requirements

  • 10+ years of enterprise sales experience as a media owner or in advertising sales within a brands, technology, or SaaS company.
  • Proven track record of managing high-value accounts and driving strategic sales to exceed revenue targets.
  • Strong business acumen and ability to develop and execute strategic account plans.
  • Exceptional communication, negotiation, presentation, and organizational skills.
  • Experience navigating complex procurement processes and engaging with C-level executives.
  • Ability to collaborate across cross-functional teams.
  • Self-motivated, resilient, results-driven mindset.

Nice To Haves

  • Understanding of or interest in typography, type technology, design, branding, and marketing.

Responsibilities

  • Own and drive revenue growth across a portfolio of key global accounts.
  • Develop and execute territory and account plans to identify new opportunities.
  • Serve as a trusted advisor and initial point of contact for stakeholders in branding, marketing, product development, and technology.
  • Lead complex negotiations and close large, multi-year enterprise agreements.
  • Identify upsell opportunities by building client relationships and understanding evolving customer needs.
  • Collaborate with Monotype product, engineering, studio, legal, finance, marketing, and customer success teams to deliver value-driven solutions.
  • Build relationships with customer stakeholders from C-suite executives to operational teams.
  • Stay current on trends in design, branding, marketing, and type technology.
  • Represent Monotype at industry events, conferences, and customer meetings to strengthen relationships and develop business.

Benefits

  • Hybrid work arrangements and competitive paid time off programs.
  • Comprehensive commercial medical insurance coverage.
  • Competitive compensation, corporate bonus program, and uncapped commission for quota-carrying sales roles.
  • Creative, innovative, and global working environment in the creative and software technology industry.
  • Events Committee.
  • Reward and Recognition Programs, including President's Club for all functions.
  • Professional onboarding program, including targeted training for Sales.
  • Development and advancement opportunities, including high internal mobility.
  • Retirement planning options.
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