Global Key Account Manager Semiconductor

3M•Boise, ID

16h•Onsite

About The Position

The Global Key Account Manager will manage key global accounts in the semiconductor industry within 3M’s Electronics Materials and Solutions Division (EMSD). The role applies semiconductor industry knowledge and customer relationships to identify needs and provide value-added technological solutions. It develops and implements customer strategies aligned with divisional priorities, grows business across semiconductor account value chains, and supports key applications using new products and the existing portfolio. The position works with customers and cross-functional teams across geographies, cultures, and time zones to develop solutions to complex problems. It collaborates with US and global EMSD leadership on operating plans and uses Salesforce to communicate account needs, track progress, and manage delivery of customer solutions. The role is accountable for achieving sales quota and price attainment in accordance with the operating plan. It is based in Boise, Idaho, may involve up to 50% domestic travel and occasionally up to 10% international travel, and requires driving a company vehicle. Relocation assistance is not authorized.

Requirements

Bachelor’s degree or higher in science or engineering, completed and verified before starting.
Five years of experience in materials for the semiconductor device fabrication area in a customer-facing role.
Three years of experience facing at least one key strategic device manufacturer.
Three years of experience in CMP (Chemical Mechanical Planarization).
Current, valid driver’s license.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Ability to drive a company vehicle; candidates offered and hired for the position are subject to pre-employment and ongoing review of motor vehicle history.

Nice To Haves

Master’s degree in science or engineering.
Experience in Advanced Packaging.
Experience working with cross-functional teams to support customer product introductions, supply and demand, and logistics at key accounts.
Hard skills in managing large key accounts, pricing, and contract management.
Growth mindset, listening skills, verbal communication, internal and external collaboration, conflict management, results focus, entrepreneurial mindset, and negotiation skills.

Responsibilities

Manage key global accounts in the semiconductor industry using technological solutions.
Understand industry trends and identify solutions to address customer needs and gaps; communicate those needs to the 3M organization.
Develop customer strategies that grow the business by addressing customer needs with 3M’s core competencies.
Implement customer strategies aligned with the global division strategy to develop and penetrate key applications, including new products and the existing portfolio, across semiconductor account value chains.
Align with US and global EMSD leadership to set and execute operating plans that support growth at key accounts.
Collaborate with customers and the global organization to create solutions for complex, multifaceted problems across geographies, cultures, and time zones.
Use Salesforce to communicate account needs internally, track progress, and manage account activity to deliver solutions on time.
Achieve sales quota and price attainment according to the operating plan.
Comply with corporate policies, procedures, and security standards.
Contribute to a strong Environmental Health and Safety culture by following safety policies, identifying hazards, and engaging in continuous improvement.