Global Key Account Manager Semiconductor
About The Position
The Global Key Account Manager serves the Semiconductor market in 3M’s Electronics Materials and Solutions Division (EMSD), managing key global accounts and delivering technological solutions to customers. The role uses semiconductor industry knowledge and customer relationships to identify customer needs, understand industry trends, communicate gaps to the organization, and develop strategies that grow the business. It works with global and US EMSD leadership and teams across geographies, cultures, and time zones to develop and execute operating plans and customer solutions. The position is based in Boise, Idaho, requires driving a company vehicle, and may involve up to 50% domestic travel and occasionally up to 10% international travel. Relocation assistance is not authorized.
Requirements
- Bachelor’s degree or higher in Science or Engineering, completed and verified before starting.
- Five years of experience in materials for semiconductor device fabrication in a customer-facing role.
- Three years of experience facing at least one key strategic device manufacturer in a private, public, government, or military environment.
- Three years of experience in CMP (Chemical Mechanical Planarization).
- Current, valid driver’s license.
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Nice To Haves
- Master’s degree in science or engineering.
- Experience in Advanced Packaging.
- Experience working with cross-functional teams to support customer product introductions, supply and demand, and logistics at key accounts.
- Hard skills in managing large key accounts, pricing, and contract management.
- Soft skills including growth mindset, listening, verbal communication, internal and external collaboration, conflict management, results focus, entrepreneurial mindset, and negotiation.
Responsibilities
- Manage key global accounts in the semiconductor industry through technological solutions that advance customers.
- Understand industry trends and customer needs, identify gaps, and communicate those needs to the 3M organization.
- Develop customer strategies to grow business by addressing customer needs with 3M’s core competencies.
- Implement customer strategies aligned with global division strategy to develop and penetrate key applications, including new products and existing portfolio across the semiconductor value chain.
- Align with US and Global EMSD leadership to set and execute operating plans that support growth at key accounts.
- Collaborate across the global organization to create solutions for complex customer problems through customer collaboration, ingenuity, creativity, innovation, and analytical skills.
- Use Salesforce to communicate account needs internally, track progress, and manage delivery of customer solutions on time.
- Achieve sales quota and price attainment in accordance with the operating plan.
- Comply with corporate policies, procedures, and security standards while performing assigned duties.
- Contribute to a strong Environmental Health and Safety culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Benefits
- Medical, dental, and vision benefits.
- Health Savings Accounts.
- Health Care and Dependent Care Flexible Spending Accounts.
- Disability benefits.
- Life insurance.
- Voluntary benefits.
- Paid absences.
- Retirement benefits.
- Compensation includes base pay plus variable incentive pay, if eligible.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
