About The Position

As the Head of Healthcare Segment, this role will play a crucial role in guiding Hitachi's strategic positioning, solution development and orchestrating go to market activity in this sector, collaborating with colleagues across different corporate functions and business units to drive this initiative through thought leadership, expertise, strategic insight and go to market mobilization. As we move from product centric offerings to OT×IT integrated solutions, we will develop and expand our market offering across the Healthcare sector - in line with present and future market demand. This role will leverage your deep market knowledge and go to market expertise, working in close partnership with Hitachi’s Strategic Social Innovation Business (SSIB) who are responsible for portfolio innovation. You will support SSIB by identifying and proposing market needs and assisting them with incubating and launching new solutions and business models to this market with customer engagement and commercialization support. You will also work closely with Hitachi business units and regional growth teams to position Hitachi to priority players in this market with a cohesive value proposition, bringing together the domain experts in medical systems and products (Hitachi High-Tech), Operational infrastructure experts (eg Hitachi Energy, Hitachi High Tech, Hitachi Building systems, JR Automation) and Hitachi’s digital group companies (digital, data, AI), as a full range of capabilities to help Hitachi build its reputation and become a trusted partner for AI era, sustainable healthcare, particularly in the fields of Bio pharmaceutical development and delivery, diagnostics and cancer treatment. About GM&S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share. This transformation is led by GM&S, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.

Requirements

  • Healthcare domain mastery, with an emphasis on biopharma, diagnostics and cancer treatment and prevention, with a track record of influencing C suite decisions.
  • Demonstrated experience crafting segment strategies and scaling integrated OT×IT solution portfolios.
  • Strong understanding of market drivers and customer needs and ability to identify implications for Hitachi
  • Strong commercial acumen: multi stakeholder complex deal shaping, partner led sales, and outcome based contracting.
  • Excellent executive communication; proven ability to influence across cultures and time zones. Experience in leading discussion panels and presenting at industry events
  • English fluency; Japanese proficiency is a plus.

Responsibilities

  • Develop the global healthcare segment strategy, including vision, value proposition and 3Y growth plan.
  • Define where Hitachi can credibly differentiate across identified market areas as well as building on existing footprint combining IT and OT capability.
  • Map Hitachi’s current position vs. priority competitors; identify differentiation rooted in digital operations (AIOps).
  • In collaboration with GM&S Market Strategy and Intelligence team, translate market, regulatory, technology and customer trends into clear implications and opportunity for Hitachi.
  • Maintain a clear view of Hitachi’s competitive position and identify capability gaps, whitespace and strategic adjacencies.
  • Provide external thought leadership (analyst briefings, conferences, executive councils) and voice of customer to position Hitachi as a partner of choice in developing next generation healthcare.
  • Own and evolve the Hitachi for Healthcare market positioning.
  • Lead market segmentation and prioritization and define region by region plays Bring a strong understanding of the status quo in the market but also how the market is shifting. Collaborate with GM&S Market Intelligence function to size these market segments
  • Help Hitachi establish key executive relationships with pharmaceutical and biotechnology development leaders as well as the healthcare provider ecosystem and other identified key players within the healthcare value chain.
  • Establish customer advisory boards to validate solution roadmaps.
  • Support cross Hitachi solution development, providing market intelligence and customer validation, assisting SSIB with insight, incubation and PoC projects, proposing commercialization models for successful incubations that integrate OT scale up in medtech with digital & AI (AIOps) applied to enhanced patient outcomes (e.g. and predictive diagnostics) treatment development as well as operational optimization e.g. R&D, manufacturing, scale up optimization.
  • Build the global GTM plan (offer, partners, marketing), including segment specific plays.
  • Equip regional and cross-business unit growth teams with playbooks, competitive battlecards, and reference architectures; drive pipeline governance and win room rituals.
  • Create pursuit frameworks.
  • Help Hitachi create a partner ecosystem spanning production technology, diagnostic and treatment systems power systems, manufacturing, software and service partners.
  • Facilitate co innovation roadmaps with customers and partners.
  • Build a matrixed, high performing virtual team across regions and business units; coach for segment excellence.
  • Champion safety and integrity as core values; model inclusivity and cross-cultural collaboration.
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