Global Head of Surveillance Technology

Barclays•Jefferson, CO

1d•$220,000 - $300,000

About The Position

The Global Head of Surveillance Technology is responsible for the strategy, development, execution and delivery of Compliance Technology solutions, tools and services. The role owns the product, data and AI strategy for Compliance Technology platforms, aligning them with evolving regulatory expectations and measurable business outcomes, and leads a shift from project-based delivery to outcome-driven platform ownership. The role leads strategy, design and delivery across Surveillance, Governance, Risk & Control, Data, Employee and Banking Compliance. It drives AI-enabled detection, automation and real-time data capabilities and embeds modern engineering practices, while ensuring platform availability, resilience, disaster recovery, cybersecurity and regulatory control. The role also leads responses to regulatory incidents, surveillance breaches and audit findings. As a senior leader, the role manages people, financial and vendor resources; develops capability in AI, data, cloud, engineering and advanced analytics; and builds a high-performing, accountable and inclusive team. It engages senior stakeholders across Technology, Operations and Compliance, advises on AI adoption, data strategy and platform transformation, and represents Compliance Technology with senior management, regulators, auditors and industry forums. The role makes risk-informed decisions that balance delivery, budget, innovation, regulatory compliance, operational resilience and long-term strategic outcomes.

Requirements

Senior leadership experience setting technology strategy, leading large-scale transformation and influencing senior stakeholders to deliver measurable business outcomes.
Ability to lead modern engineering organisations and establish resilient, secure and observable platforms using contemporary delivery practices.
Experience shaping data, AI and product-led platform strategies that improve operational performance, risk management and value delivery.
Ability to balance innovation with regulatory expectations, cybersecurity requirements, auditability and operational resilience.
Proven ability to lead diverse teams through change, build high-performing cultures and communicate effectively across all levels.
Degree-level education in science, technology or a related discipline, or equivalent senior leadership experience.
Knowledge of surveillance technology, including trade surveillance, control room, electronic communications, anti-financial crime or related compliance platforms.
Strong understanding of modern engineering practices, including DevSecOps, SRE, automated testing, secure-by-design delivery and platform observability.
Experience applying data, automation and AI-enabled capabilities to improve delivery, operational efficiency and control outcomes.
Ability to operate effectively in a highly regulated environment with strong control, resilience and stakeholder management discipline.

Nice To Haves

Financial services experience, particularly in compliance, regulatory, legal, Markets or Investment Banking environments.
Experience designing or delivering surveillance, control room, electronic communications, anti-financial crime or other compliance technology platforms.
Experience engaging with regulators, internal or external auditors and legal counsel.
Architecture experience across data, AI, cloud or compliance platforms.

Responsibilities

Lead the strategy, design and delivery of Compliance Technology platforms across Surveillance, Governance, Risk & Control, Data, Employee and Banking Compliance.
Define and execute the product, data and AI roadmap in alignment with regulatory expectations, business outcomes and enterprise priorities.
Drive AI-enabled detection, automation and real-time data capabilities to improve monitoring, signal quality and operational effectiveness.
Embed modern engineering practices, including DevSecOps, CI/CD, automated testing, observability, SRE and secure-by-design principles.
Ensure critical compliance platforms meet standards for availability, resilience, disaster recovery, cybersecurity and regulatory control.
Lead technology responses to regulatory incidents, surveillance breaches and audit findings, ensuring root cause analysis, remediation and prevention.
Own senior stakeholder relationships across Compliance and Technology, aligning priorities, dependencies and outcomes.
Provide communications and executive-level updates to senior management, regulators, auditors and other stakeholders.
Represent Compliance Technology in industry forums, regulatory discussions and benchmarking activities.
Manage people, financial and vendor resources to meet time, budget and quality objectives.
Build future-ready capability across AI, data, cloud, engineering and advanced analytics, addressing talent gaps and aligning with the people strategy.
Create a high-performing, accountable and inclusive team environment that recognises performance and promotes knowledge sharing.
Advise senior functional management and committees, influence decisions and contribute to function-wide strategic initiatives.
Coordinate and enable resourcing, budgeting and policy creation for a significant sub-function, and escalate policy or procedure breaches appropriately.
Guide compliance and ensure regulations are observed and relevant adherence processes are in place.
Monitor and, where appropriate, influence the external environment, regulators and advocacy groups on behalf of Barclays.
Make significant decisions and recommendations within the role's area, using analysis, experience and judgement to deliver measurable outcomes.
Balance programme delivery, budget constraints and resource availability; anticipate future risks, trends and regulatory expectations.
Balance innovation with compliance, auditability, operational resilience and ethical AI use; build consensus and enforce accountability.
Partner with MD/CxO-level stakeholders across Technology, Operations and Compliance, advise on AI adoption, data strategy and platform transformation, and influence firmwide priorities.
Represent Compliance Technology in senior management, transformation, programme and project forums.
Ensure all activities comply with regulatory requirements, the Enterprise-Wide Risk Management Framework and internal Barclays policies and standards.
Demonstrate Barclays leadership behaviours, values and mindset.