Global Head of Corporate Communications, Senior Vice President

State Street • Boston, MA

3d • $225,000 - $337,500

About The Position

State Street is seeking a senior corporate communications leader to develop and lead a comprehensive communications strategy that advances the firm's purpose and business objectives. The role oversees enterprise communications and reputation management across external, internal, executive, client, and crisis communications, helping strengthen the firm's credibility and market presence. The leader serves as a trusted advisor to the CEO and executive leadership, shaping clear, consistent, and compelling narratives aligned with State Street's strategy, value proposition, and brand.

Reporting to the Global Chief Marketing Officer, this leader partners closely with the CEO, executive leadership, and stakeholders across the organization. They oversee executive communications, employee engagement, global public relations and media relations, crisis and issues communications, client communications, sponsorship positioning, and enterprise thought leadership and content strategy. The role also sets communications goals and KPIs, modernizes content practices, manages global PR agency partners, and builds a strong, diverse communications team by developing its members and raising the quality of their work.

Requirements

• 20 or more years of institutional financial services industry expertise and ability to translate changing market dynamics into communications strategy.
• Strong writing and communication skills, including the ability to explain complex topics clearly and precisely to internal and external stakeholders.
• Experience in executive communications, including speechwriting for senior leaders and ghostwriting bylines and thought leadership content in an authentic executive voice.
• Deep experience in reputation management and earned media, including crisis and corporate communications across public relations and social media.
• Demonstrated ability to advise a CEO and executive leadership with sound judgment, discretion, and executive presence.
• Experience leading enterprise content and thought leadership strategies in complex, global organizations.
• Ability to partner across communications, marketing, research, and business teams to deliver aligned messaging and measurable outcomes.
• Strong understanding of content governance, editorial strategy, audience engagement, analytics, and AI-enabled content capabilities.
• Experience in a large, complex global organization with multiple legal entity structures and business lines, and deep understanding of controls in a highly regulated industry.
• Strong, disciplined leadership and team-building skills, including a commitment to developing diverse, collaborative teams and elevating their skills.
• Ability to manage projects across multiple stakeholders, timelines, and deliverables while connecting execution to broader strategy.
• Hands-on approach, with the ability to set strategy and support execution.
• Ability to develop innovative ways to communicate with a new generation of leaders and employees.

Responsibilities

• Develop an integrated communications strategy that strengthens State Street's reputation across internal and external channels.
• Advise the CEO and executive leadership on reputation management and develop a corporate message map for consistent, strategic communications.
• Develop narratives that support business strategy, enhance the firm's external presence and credibility, and advance business outcomes.
• Establish disciplined messaging development and delivery practices aligned with the firm's strategy, value proposition, and brand.
• Set communications key results and measure performance against clear KPIs.
• Shape CEO and executive leadership communications to ensure an authentic, consistent voice across audiences and settings.
• Lead development of executive speeches, keynote remarks, talking points, bylines, op-eds, and other executive content.
• Build and manage a disciplined executive communications process from message development through delivery.
• Execute the internal communications strategy so employees understand the firm's purpose, strategy, and priorities.
• Lead internal communications programs that improve understanding of business goals, strengthen cross-functional communication, and engage employees.
• Oversee employee communications across email, newsletters, digital signage, the intranet, internal social media, and events such as Town Halls.
• Use internal storytelling to amplify State Street's culture, benefits, and talent focus.
• Set the global PR and media relations strategy and build credible relationships with local, national, and global media.
• Manage global PR agency partners, including performance expectations, governance, and accountability.
• Lead crisis and issues communications to protect the firm's reputation while maintaining transparency and trust.
• Guide communications for clients and client-facing teams to align external messaging with direct client engagement.
• Lead the client communications team and prepare talking points and readiness materials with client relationship managers for key themes and operational updates.
• Position executive platforms internally and externally, and direct external sponsorship strategy, messaging, positioning, and promotion with Brand and Marketing.
• Lead global enterprise thought leadership and content strategy in partnership with the Editorial Board.
• Set narrative frameworks, editorial standards, and content best practices that reinforce the firm's brand and differentiation.
• Apply content governance, audience engagement, analytics, and AI-enabled content capabilities to improve thought leadership production and distribution.
• Partner with commercial content and marketing teams to align enterprise thought leadership with business-specific content strategies.
• Lead and develop a diverse communications team, manage resources, and ensure high-quality work is delivered efficiently and on time.
• Build relationships with executives and stakeholders across business leadership, Global Human Resources, Global Marketing, commercial content, thought leadership, and Investor Relations.
• Model organizational culture and support positive change.
• Partner across Communications, Marketing, Research, and business teams to deliver aligned messaging and measurable outcomes.

Benefits

• Retirement savings plan (401K) with company match.
• Basic life, medical, dental, vision, long-term disability, and optional additional insurance coverage.
• Paid time off, including vacation and sick leave, and support for short-term disability and family care responsibilities.
• Access to an Employee Assistance Program.
• Eligibility for annual performance-based incentive awards, with certain sales roles subject to sales incentive plans.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities.
• Flexible work-life support.
• Paid volunteer days.
• Employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed