Global Head of Corporate Communications, Senior Vice President

State Street•Boston, MA

2d•$225,000 - $337,500

About The Position

State Street is seeking a senior corporate communications leader to develop and lead an integrated communications strategy that advances the firm’s purpose and strengthens its reputation and market presence. The role oversees enterprise communications and reputation management across external, internal, executive, client, and crisis communications. It serves as a trusted advisor to the CEO and executive leadership, translating complex business strategy into clear, credible, and compelling narratives aligned with State Street’s business priorities, value proposition, and brand. Reporting to the Global Chief Marketing Officer, this leader partners closely with the CEO, executive leadership, and stakeholders across the organization. The role leads executive communications; internal communications and employee engagement; global public relations and media relations; crisis and issues communications; client communications; sponsorship positioning; and enterprise thought leadership and content strategy. It also establishes communications governance, editorial standards, performance measures, and content practices, including the use of analytics and AI-enabled content capabilities. The position leads and develops a diverse communications team, builds future leadership capability, manages agency and team resources, and partners across Communications, Marketing, Research, business teams, Human Resources, and Investor Relations. The successful candidate brings deep financial services experience and the judgment to lead communications in a complex, global, highly regulated environment.

Requirements

20+ years of institutional financial services industry expertise and the ability to translate changing market dynamics into communications strategy.
Prolific, versatile writing and communication skills, including the ability to explain complex topics clearly and precisely to internal and external stakeholders.
Demonstrated executive communications experience, including speechwriting for senior leaders at industry events and conferences and ghostwriting bylines and thought leadership in an authentic executive voice.
Deep experience in reputation and earned media, including leadership of crisis and corporate communications across public relations and social media.
Demonstrated ability to serve as a trusted advisor to a CEO and executive leadership, with sound judgment, discretion, and executive presence.
Experience leading enterprise content and thought leadership strategies in complex, global organizations.
Ability to partner across communications, marketing, research, and business teams to drive aligned messaging and measurable outcomes.
Strong understanding of content governance, editorial strategy, audience engagement, analytics, and AI-enabled content capabilities.
Experience in a large, complex, global organization with multiple legal entity structures and business lines, and fluency in controls required in a highly regulated industry.
Strong, disciplined leadership and team-building skills, with commitment to developing diverse, collaborative teams and elevating employees’ skills and craft.
Ability to manage projects across stakeholders, timelines, and deliverables, connect work to broader strategy, and maintain an execution-oriented mindset.
Hands-on leadership, with the ability to set strategy and support execution.
Ability to develop innovative ways to communicate with a new generation of leaders and employees.

Responsibilities

Develop and lead an integrated communications strategy that amplifies State Street’s reputation and supports business objectives across internal and external channels.
Advise the CEO and executive leadership on reputation management and develop a corporate message map for consistent, strategic communication.
Craft narratives that explain and elevate the firm’s strategy, strengthen credibility, and support commercial outcomes.
Establish discipline and governance for messaging, and set, measure, and track communications key results and KPIs.
Shape communications and messaging for the CEO and executive leadership across employee and external audiences.
Lead development of executive speeches, keynote remarks, talking points, bylines, op-eds, and other executive-voiced content.
Build and manage an executive communications process covering message development, drafting, review, and delivery.
Execute the internal communications strategy and lead programs that strengthen employees’ understanding of the firm’s purpose, strategy, and business goals.
Oversee internal communications channels, including email, newsletters, digital signage, the corporate intranet, internal social media, and Town Halls.
Use internal storytelling to amplify the firm’s culture, benefits, and talent focus and strengthen employee pride and connection.
Direct global public relations and media relations strategy and develop relationships with local, national, and global media.
Manage global PR agency partners, including performance expectations, governance, and accountability.
Lead crisis and issues communications to protect the firm’s reputation while maintaining transparency and trust.
Guide communications strategy for clients and client-facing teams to ensure consistency with the firm’s client engagement.
Lead the client communications team and prepare talking points and readiness for client themes and time-sensitive operational updates.
Position executive platforms internally and externally and lead external sponsorship strategy, messaging, positioning, and promotion with Brand and Marketing.
Lead global enterprise thought leadership and content strategy in partnership with the Editorial Board.
Establish narrative frameworks, editorial standards, and content practices that reinforce the firm’s brand, influence, and differentiation.
Apply content governance, audience engagement, analytics, and AI-enabled content capabilities to modernize thought leadership production and distribution.
Partner with commercial content and marketing teams to align enterprise thought leadership with business-specific content strategies.
Lead, develop, and manage a diverse communications team, elevating its work and skills and ensuring resources deliver effectively and on time.
Build relationships with executives, business leaders, Global Human Resources, Global Marketing, commercial content and thought leadership teams, and Investor Relations.
Partner across Communications, Marketing, Research, and business teams to align messaging and achieve measurable outcomes.
Model the organization’s culture and behaviors and help drive positive change.

Benefits

401(k) retirement savings plan with company match.
Medical, dental, vision, basic life, and long-term disability insurance, with optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, except for certain sales roles covered by sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.