Global Custody - Product Manager – Vice President

JPMorgan Chase & Co.•New York, NY
•$133,000 - $215,000

About The Position

Join J.P. Morgan’s Corporate & Investment Bank as a Global Custody Product Manager, helping shape digital asset custody services and data innovation. The role manages delivery of the digital asset custody agenda and develops the custody Data & AI strategy within J.P. Morgan Securities Services. It requires end-to-end product ownership, strong governance and control, a focus on profitability, and collaboration with global teams across product development, operations, technology, legal, compliance, risk and controls, client service, sales, and third parties. The role also participates in commercial and regulatory discussions and supports the evolution of custody products and services. The product leader will oversee J.P. Morgan’s digital asset custody roadmap and Data & AI initiatives, including the digital custody wallet and strategic data platforms. They will analyze markets and business cases, define product strategy and capabilities, maintain governance frameworks, respond to regulatory change, and support commercial activity and compliant product delivery across jurisdictions.

Requirements

  • Excellent track record designing and delivering new or changed products and managing change across complex stakeholder groups.
  • Deep understanding of Global Custody products and operating models, ideally gained through operations, product management, or client service.
  • Strong presentation and communication skills, with the ability to explain concepts clearly and concisely.
  • Commercial focus and understanding of business financials.
  • Incorporate risk and control parameters into daily activities and be comfortable working in a regulated environment.
  • Ability to partner across the custody organization and Kinexys.

Nice To Haves

  • P&L management experience.
  • Experience in operations, technology, risk, controls, compliance, legal, client service, relationship management, or sales.
  • Prior experience in custody product management or a closely related product ownership role, including delivery and change management.
  • Working knowledge of blockchain and digital assets, including tokenization and its impact on institutional investors and servicing models.
  • Strong stakeholder management and execution leadership in a global, matrixed environment.
  • Comfort with client-facing discussions and commercial activity, including RFPs, due diligence, pricing inputs, and contract negotiation.
  • Strong written and verbal communication skills and ability to distill complex concepts into clear messages.

Responsibilities

  • Lead the digital asset custody roadmap and Data & AI initiatives, including the digital custody wallet and strategic data platforms.
  • Conduct market and business case analysis and collaborate with clients, vendors, and internal teams to design products and operating models.
  • Own product definition and future strategy, delivering new capabilities and enhancements with Product Development and Technology.
  • Maintain and evolve governance frameworks to address regulatory demands and changing product requirements.
  • Understand, influence, and implement evolving regulations, adapting custody arrangements and servicing models.
  • Engage with Sales and Client Service on commercial discussions, including RFPs, due diligence, pricing inputs, and client contract negotiations.
  • Partner with Legal and Compliance to address legal and regulatory requirements and support compliant product design and delivery across jurisdictions.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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