Global Communications Business Operations Analyst

Cisco•San Jose, CA

23h•Hybrid

About The Position

The Global Communications function is responsible for building and protecting Cisco’s reputation, aiming to increase mindshare and market share. Within this function, the Digital Communications & Strategy, Planning & Operations (SP&O) team focuses on connecting audiences to what matters most. This team leads planning and enablement to unify Global Communications, utilizing data and insights, powered by AI, and expressed through storytelling. The Business Operations Analyst will collaborate with various functions including PR, AR, International Communications, CEO Communications, Employee Communications/Events/Messaging, Digital Comms & SP&O, as well as Finance, Procurement, and Accounts Payable. This role is designed for an individual who is eager to help lead and support the organization in developing and implementing business and financial planning processes.

Requirements

6+ years of related experience in a business analyst/manager role within a comparable or large-sized public company.
Minimum BA/BS degree in Accounting, Finance, or a relevant field.
Advanced proficiency in MS Excel (specifically advanced formulas, pivot tables, and charts).
Confirmed knowledge of accounting guidelines and regulations.
Demonstrated experience in financial and business modeling.

Nice To Haves

Prior Cisco budget management experience.
Excellent verbal and written communication skills with the ability to translate complex issues into clear, concise solutions.
Strong project management capabilities and the ability to work under deadlines.
Passionate about problem-solving, anticipating challenges, and taking initiative to troubleshoot issues.
Demonstrated ability to work effectively and independently across multiple groups as a team player.

Responsibilities

Quarterly, semi-annual, and annual budget and resource planning with functional leaders.
Review budgets with functional leads on a weekly or as-needed basis to ensure adherence to deadlines.
Forecast spend (via virtual close process) and identify variances between commit vs. actual budget.
Compose bi-weekly and ad-hoc resource reports to support business needs.
Perform data management and modeling tasks for business reviews and key initiatives.
Collaborate with the central operations team on tooling, systems, and processes to drive simplification and efficiency.
Compose and maintain comprehensive documentation, processes, and reports.
Ensure compliance with Cisco finance, procurement, and expense policies.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (for non-exempt employees)
flexible vacation time off program (for exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)