Analyst - Business Operations

Prime Communications Wireless Services•Sugar Land, TX

About The Position

Prime Communications, AT&T's largest privately held authorized retailer with nearly 2,000 retail stores nationwide, is seeking a Financial Operations Analyst. This role will support the Financial Operations department, which focuses on Payroll Efficiency, Workforce Management analysis, Schedule Optimization, Performance Management, P&L management, Sales Goal Setting, Compensation & incentive analysis, and Operational Excellence. The analyst will be responsible for executing and monitoring business processes and policies across the sales channel to ensure financial efficiency.

Requirements

Excellent oral and written communication skills.
Strong analytical skills, problem-solving and good decision-making skills.
Work effectively in a fast-paced, dynamic environment and adapt to changing deadlines.
Proficient in analyzing data and building reports to identify trends, performance gaps and opportunities
Aptitude to complete designated assignments with little to no supervision, analyze information gathered and make recommendations
Experience in KPI management and understanding of how performance impacts profitability
Proficient computer literacy (Word, Excel, PowerPoint, Outlook)
This position requires advanced level Excel skills including advanced formula usage and experience in macro creation. Qualified applicants will be tested on their technical skills prior to hiring
2 - 3 years of experience as an Analyst, dealing with heavy analytical work
2 years of experience with ADP Workforce Manager/eTime
Bachelor's degree required (preferably Business or Finance)

Nice To Haves

2 years of wireless retail experience preferred

Responsibilities

Partner with Field leaders (District Manager, Market Director, VP) to develop critical solutions to drive operational efficiency
Interpret and implement operational practices/policies and propose improvements to overall business processes
Independently analyze KPI and employee behavior statistics, identify trends and address areas of opportunity for each market in their assigned region
Analyze Payroll statistics, identify Overtime trends, and collaborate with Field leaders in a timely manner, to improve store's financial operations
Identify areas of opportunity in employee scheduling, and develop solutions that impact Time & Attendance related expenses having significant impact on financial health of the business
Implement effective operation methods and solutions to improve Optimal Scheduling to meet business needs, as well as other systems and tools that affect employee schedule adherence
Analyze key reporting and performance statistics, to communicate areas of improvement in Performance Management, thereby reducing Attrition and retaining Field employees
Identify missing employee hours and partner with DMs to resolve outstanding payroll requests.
Evaluate historical trends to develop forecasts of sales goals and drive sales performance
Conduct P&L analysis to identify data patterns and report root causes of Financial issues
Communicate with Field leaders daily, and maintain a positive working relationship with all Store leaders
Assist with streamlining reporting needs in Excel to reduce manual effort required
Perform other ad hoc analysis as required